Customer Ratings & Reviews

Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

Purchased for an LG CX 65”. An absolute must for OLED tvs. Had to swap the tv out 3 times and each time was a breeze for the manufacture warranty. Have talked with geek squad multiple times and they assure if i have any future problems, it’ll be just the same.

During my issues w my Samsung TV, they made it out to my home but ultimately I was told there was nothing that could really be done. Ultimately I had the coverage for the tv and it was replaced.

Amazing warranty, i hope i never have to use it but I sat down and spoke to a rep at the store and they answered every question i could come up with. I wish i remembered the guy name but it gave me extra confidence that i made the right decision.

my 14 month old Vizio tv was not working properly and the geek squat came and after a few test their recommendation was to replace the TV . i was giving a replacement # went to the store selected another tv and they deliver the new one and picked up the broken one at no charge ..GREAT PROTECTION PLAN

Very professional kind and helpful. They are sure the tv was working perfectly fine and they were very careful as to how they handle the tv.when removing from the box and placing into my wall unit. They help with the connection swell. thank you Best buy gerk

Always great to have protection on your devices. I always get coverage on my electronics

it’s too good Picture quality good or functional very fast

This is so worth it on all levels. I have used the service 4 times already and it has paid for itself.

My 5-Year Standard Geek Squad Protection Plan Is a Must -Have And A Masterpiece, The Plan Provides Adequate Timelines To Service And Protect Your Best Buy's Purchases And Assets. I Geek In, I Don't Geek Out !

Its pretty much mandatory to get a warranty on a controller, better to have the warranty and not need it than to need one and not have it.

I had to use this once on a previous purchase and the interaction went as easy as can be. It’s there when you need it.

They have never let me down! My TV that was less than a year old broke down and I sent it in to get repaired, when it couldn't be repaired they offered to replace it with a newer model or a gift card for the amount I paid for it. I opted for the gift card and was able to purchase a larger TV and only paid the difference! Always happy with them!

I don't buy Geek Squad protection, but I guess if you did then it would be ok

The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

Worth having the geek squad membership, membership provides peace of mind and convenience.

Love the protection plan always get one just to be safe personally i always get it to all my buys on best buy

Amazing people. Great service. They fixed my 2 year old laptop in a day.

Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!