Customer Ratings & Reviews

Great product an pictures are magnificent TV an customer service an delivery was on Time

With every purchase of our Best Buy product, we include a minimum of 2 to 3 year geek squad protection. This allows us peace of mind for any issues that arise.

Terrific and easy to set up...added a roku and we are in business...works great with xbox as well

Definitely worth the money to protect my sons new tv for 5 years. He uses this with his ps5 every single day of his existence. It feels good to sleep at night.

I have renewed my Geek Squad coverage for the last 5 years. I’ve had wonderful service from them. Anytime I need assistance I can log in from home and most of the time they fix the problem in no time. When I have had to go to the store everyone is extremely helpful and knowledgeable.

Meets budget. Picture is crisp, clear, easy set up for install. Great sound system, level and sound. New face for roku! Give it a try! No regrets!! Thanks vicky

Excellent insurance for a product. I go to them outside of product purchase too. Always quick, knowledgeable, professional and kind.

Got the warranty in case it breaks haven’t had to use it yet

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

They have repaired my computer several times and they work great!

Geek squad is helpful, friendly and makes sure every is up and running before leaving

I have not actually had to use the geek squad, but they have answered many questions for me and were very knowledgeable when I am in the store trying to purchase what I need. I feel I will have reliable and knowledgeable service when I need them

Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

This is my second Geek Squad protection plan my TV screen was broke and they replaced it and I purchase another warranty through them they really stand behind their warranties you won't find that anywhere else

They won’t replace your tv for accidental damage even though it says it covers accidental damage while moving it. Hit the screen on a banister going up the steps and they told me they wont replace it.

Brought a protection plan with our 65 inch tv and so far we haven’t had a problem.

So far my expert with geek squad has been ok, I haven’t had any issue with getting things repaired and fixed.

What I love about geek squad protection is that Best Buy has it for everyone and everything on new and open boxes and it has the same protection, and they can fix it on the store and I don’t need to ship anything! Thankyou

I always buy the protection plan for major appliances it comes in handy I replaced the a 65 inch Vizio that stopped working right before the warranty ran out