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Customer reviews

Rating 4.7 out of 5 stars with 30601 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 30,601 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I do not need it, but when you put out this kind of outlay, knowing it's covered is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv is amazing!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the tv is great and i love how they shipped it to my houseand let me know when it was gonna arrive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a warrantee is like car insurance when you need it you’re glad it’s there when your product doesn’t have an issue you’re glad it doesn’t but you kind of feel like you wasted your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome to have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no way I wasn't purchasing Geek Squad Insurance for protection and peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I had other products I had bought from Best buy anf they always keep there word on warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used Best Buy warranty once in my life. It was with TIVO DVR OTA. It stopped working, took it to Best Buy, and they told me to get a new one. End of the story. K9

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Hisense tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a good one. I was looking for something to buy my kids and I found this brand. It is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Karenf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Good value, quality , performance. Good advise from sales representative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy came helped me with my tv he was great very helpful.. wasnt able to fix my TV but helped me get a new one on the same day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impossible to rate until you have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impossible to rate until you have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got it rolling from one phone call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the 5 yr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. It was perfect for my daughters bed room. She loves it. The picture is great. Definitely a great Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my equipment and were very professional. Installed my TV and Sound Bar very quickly.

    I would recommend this to a friend