Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30601 reviews
(30,601 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I do not need it, but when you put out this kind of outlay, knowing it's covered is great
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv is amazing!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the tv is great and i love how they shipped it to my houseand let me know when it was gonna arrive!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranties
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying a warrantee is like car insurance when you need it you’re glad it’s there when your product doesn’t have an issue you’re glad it doesn’t but you kind of feel like you wasted your money.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is awesome to have!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was no way I wasn't purchasing Geek Squad Insurance for protection and peace of mind!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I had other products I had bought from Best buy anf they always keep there word on warranty
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only used Best Buy warranty once in my life. It was with TIVO DVR OTA. It stopped working, took it to Best Buy, and they told me to get a new one. End of the story. K9
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Hisense tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is a good one. I was looking for something to buy my kids and I found this brand. It is working great
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Karenf
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice. Good value, quality , performance. Good advise from sales representative
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guy came helped me with my tv he was great very helpful.. wasnt able to fix my TV but helped me get a new one on the same day
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Impossible to rate until you have to use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Impossible to rate until you have to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad got it rolling from one phone call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get the 5 yr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protect your investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. It was perfect for my daughters bed room. She loves it. The picture is great. Definitely a great Buy
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Customer service was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad mounted my equipment and were very professional. Installed my TV and Sound Bar very quickly.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
