Customer Ratings & Reviews

it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

I give them an excellent rating. My first LG TV failed after about 4 years. My Geek protection qualified me for full original price toward a new TV.

Great price for great features. Exceptional value

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

My Geek Squad Service purchase was the best purchase decision ever because when I needed installation assistance I called the Squad and they were at my home in less than an hour and done in less than an hour.

But overall thank you to the Geek squad online customer service team.

The agent set the TV up did a sort walk of how to operate TV and the function

I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.

Haven't had any issues with the television and mounted the television myself on existing wall mount. Haven't had to use the Geek Squad protection so no issues. Always have been satisfied with the service received from Best Buy.

I would say highly professional and fast. I always will get a warranty through them.

I highly recommend this product if you purchase anything of value. This is where Best Buy is second to none there was no hassle and I had the geek squad out within 2 days to fix my issue with connectivity.

I usually buy the warranty for the products I purchase at Best Buy. I have used the warranties I have purchased in the past for every one of my washers. I would recommend at least getting the warranty on any washer purchased.

Everything was great thanks for your service!!!!!!!

I always buy the protection plan for items that are easily broken like gaming headsets and vacuums. It’s extremely easy to use.

Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

Great deal always recommend getting a warranty on any product

Worth having the peace of mind and it was affordable.

We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

This service contract is well worth it. If anything goes wrong they will come fix it or replace

I usually don't buy service warranty, however I chose to for this 65 inch TV. Mainly it offers in house service so no need to box up and send out. Knock on wood no need to use it so far. I like to call it Insurance.