Customer Ratings & Reviews

I have had excellent experience with geek squad protection plan

Always worth the extra protection with electronics these days.

Love it love it! When working remotely from home it was so much easier then using a laptop. Love the screen size fit’s perfect on my little desk. I haven’t had any problem’s with it so far.

Have always had good service with Geek Squad! They take care of the issue and genuinely help.

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

The equipment has served us well and we’ve not had any problems with it. We’re pleased with the service that we received from Geeksquad when we purchased it.

Geek squad its always fantastic form of helping someone with pretty much any issues in form of electronics

Geek Squad is an absolute must for any major purchases. I have never had any issue with them honoring their warranty. They have always gone above and beyond for me and my family with any issues with our electronics. I highly recommend adding this to any purchase.

Would 100% recomm Buying protection for any item if they dont have it no longer they will refund you

Unfortunately, I have had to use a Geek Squad protection plan a time or two and each time it was no hassle got my refund to purchase a new that same transaction. I've always bought a plan on my bigger more expensive products it and it's been well worth it each time I've had to use!

Love the extended warranty on big electronics. Have used it before and is awesome.

Additional warranty coverage for our new TV. Have not had to use it (hope we never do), but if something goes wrong with the TV, it's good knowing that we have extra coverage.

Excellent service with a smile. Many perks! Confidant to do business with Best Buy!

I've had several scenarios where an item I bought conked out a year and a half after purchase. They were able to just go ahead and swap it out and or give me store credit for what I paid, if they didn't have it in stock.

important to have it! i hear this is a good company

Best news is I have not had to use it...yet. My last set made it only about four months beyond the factory warranty and I did not have this protection. That will not happen again.

If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

I haven’t had any problems with my tv, thankfully. But I’m glad I have this just in case.

Excellent service, In Puerto Rico, but the center call was not easy to me. I like to make the appointment direct in stores.