Customer Ratings & Reviews

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

Great visual quality plex has some issues unfortunately and the lack of game streaming apps is felt.

Haven't had any reason to contact them yet but it's nice to know im fully covered

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

I have t had to use them yet but just from previous questions they’ve helped me with they’re great

amazing service worth the investment thanks best buy

literally worth the money its an amazing investment.

Do yourself a favor and get a service plan! It covers the tv for almost anything that happens to it. Not dropping it, but most regular things that can happen are included in the warranty. I have always had the extended warranty from Best Buy and I will continue to do the same.

Purchased for grandsons bedroom and couldnt be happier with it

My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

Good to have in case something deos breakdowns after the manufacturer warranty ends

Haven't had to use them yet, but gives me piece of mind in case something goes wrong.

love that we got this with our TV! Great if we need it and good customer service!

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

I like the security knowing the items i buy from best buy is protected. Geek Squad is so helpful with setting up my devices & to help me when i have a problem & i come into the store.

I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!

A friend had a problem with their new TV and even though it was under warranty for one year, they had to do much of the work of disassembling and rebooking things back up. With the Best Buy plan we will not have todo anything ourselves . Two years was only $60.