Customer Ratings & Reviews

Satisfied……………………………..,,,,,,prompt on schedule. Good behaviors ,,,,,,……..

I learned something about Best Buy's Geek Squad Protection recently. It's only good for one-time repair, or replacement. I presumed (in error, apparently), that my 2, 3, or 5-year protection, covered me for the duration of the stated period. In a recent transaction, where a TV required replacement, I learned differently. Advice: Pay close attention to your return policy; the date of purchase (even if paid for at the end of a business day, or at closing) counts as ONE day! Also, be sure any discounts (price-matching, sales, Reward Certificates...) are taken before you pay for protection, as the final cost of the item determines (within preset ranges) the cost of protection for a given period. As to whether, or not, I'd recommend this option to a friend, I'd suggest buyer beware, or just "be aware", and be informed.

I have always used Best Buy Geek Squad I think it is the best warranty you can have I bought my LG OLED from Best Buy and I got their warranty because LG does not cover burn in Best Buy does Geek Squad is number one

If this tv is a lemon then I have a safety net. I hope I don’t have to use it

Thank you Geek Squad for coming to our rescue when our brand new TV would not come on. Thank you for your prompt response!!

I have always heard good things about the geek squad. So when I purchased a tv. I made sure to include them with my order.. havent had to use them(thank god) however its peace of mind know i can if need be!

Haven't had to use it yet but glad I have it! I have had experience with electronics malfunctioning.

Took a chance when this TV went on sale and wondered why, Well happy to say I have had no complaints so for and what a great pic with so much detail, Not a lot of 4K out there yet but the up-scaling from even standard DVD and Blue ray is really good. Great pic and easy to use tv

I enjoy utilizing the Geek Squad. They've kept my lap tops and tablets running in top condition and have always aided me in anything I didn't understand.

Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

Always there to help with any problems! Geek protection is peace of mind!

great service and knowledge also very helpful!!!!!

They have very good customer service in and out of store

Well, haven't had to use the protection plan but my last TV lasted 14 months, and was not going to risk it again.

Definitely recommend getting this, helps out whenever something goes wrong

The warranty is a great savior, it is just like having insurance on your appliances

Good price and easy to order.Il like this tv.Thank you so much .

When I bought my last TV geek squad replaced my TV with no questions asked when they could not repair it because I purchased the protection plan and will continue to get the added protection while under the 5 year plan!

love the Geek Squad. They really have saved me Alot of times. They have saved my computer by either doing major overhauls or helping me over the phone with computer issues. Great techs when needing home service.

I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.