Customer Ratings & Reviews

Geeks are always happy to help with whatever the issue is. Even if it wasn’t a problem but just my lack of knowledge. Super awesome service!

2 year peice of mind. Especially since I was installing it myself over a fireplace. I Needed to know if I make a mistake and break something DURING INSTALL I would be covered

My tv went out and the service allowed me to replace it with a new equivalent tv. They were very professional and efficient in solving my problem. I would recommend especially if are buying a expensive item.

Years ago, I relied on manufacturers warranties until I had a really, REALLY bad experience. I now buy Geek Squad protection for every Best Buy purchase and am 100% satisfied. They're well trained, show up on time and fully explain the issue. Worth every dime!

The 2 men that delivered the freezer took it from the Box bring it into the house set it up open the Freezer set all the racks in everything was perfect 2 great service man they even took the empty Box..

They always take care of your equipment and stand behind their warranty.

As long as when my tv breaks they repair or replace it this service is worth it with 3 small kids, i already lost 2 tvs to these gremlins.

Not had to use it yet for this particular item. Past experience is awesome.

I wanted to protect my expensive TV purchase so I bought a five year Geek Squad protection plan. Glad I did. This protection plan gives me peace of mind should a problem occur.

I wanted to protect my expensive TV purchase so I bought a five year Geek Squad protection plan. Glad I did. This protection plan gives me peace of mind should a problem occur.

I hate to say it but you need to protect your electronics purchases nowadays. This has come in handy for me on several occasions.

My friend told me i was wasting my money getting this because all best buys will be out of business before my warranty expires but i didn't care. I keep faith they won't be

Have not needed it but got out of peace of mind. Couldn’t be any happier in the case it was need.

So far, so good. Haven't had to use it yet. Would purchase again.

In my experience with Best Buy is there ins policy is the best they don’t hesitate to replace or repair

Great plan would most definitely recommend!! Great investment

It was a great experience and hassle free . The agents came and did all the work included mounted it on the wall . Amazing work guys

I usually get the geek squad protection with my electronics to give me piece of mind that im covered if something goes wrong

geek squad does everything but replace panels. the repair service of my tv was great the guy came in did the work and left. no hasstle at all. same with my computer however they do not fix panels for tvs so don't buy this warranty if you're looking to have panels replaced due to children.

Tv has been working great for the last 6 months, totally worth the purchase!