Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30613 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 30,613 reviews
  • Rated 5 out of 5 stars

    Security review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. One feels protected by this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last tv I purchased backlight went out call them up gave me gift card totaling the value of the broken tv from purchase day was able to get brand new tv and have few buck remaining on card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any repair is costly and returns for failed equipment can be painful. I purchased the longest amount of time (5 yr) because it is just good insurance. I only wish it covered accidental failure, like you can get on other types of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super super , go get it now you will super satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yaaaay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service had all the answers to all my questions made me feel confident with my precious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best appliance warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best appliance warranty you'll ever buy! If they can't fix it they'll replace it in no time. Even if they don't carry the item years later they will give you a comparable item of the same value you paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was a very polite and knowledgeable young man. He had our new TV installed in no time. Any adjustments were made, remotes were set up and gave my husband excellent instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect yourself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with protection plans. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way that I would spend more than a few hundred dollars without protecting my investment and these guys are known to be the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are always a good value for the money I believe. I always hope I don't have to use them, but its nice to know that there available. I only had to use one, but it was easy when I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will never have to use it. I always buy warranty. You never know what may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and knowledge of all tv's to meet our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value if you run into problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always stands by the warranty. My local store is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all you can’t beat the price and you get the 5 year warranty. Colors are amazing and works well with any new apps and Alexa. Amazing tv for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense Roku TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good on paper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet so I don't know yet. but i'm worried our Best Buy closed so I worry about when i need it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get it!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved my butt when my 65” LG CX OLED TV had a row of pixels go out. Basically got a brand new tv bc of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy The Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

    I would recommend this to a friend