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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30614 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 30,614 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it so I gave it five stars because it was there IF i needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the money. Good quality picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use, but peace of mind if any issues arise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has paid for itself sooo many times!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has saved me sooo many times omgosh!!! I do not buy electronics without this and that's why I buy all of my electronics from Best Buy! Thank you Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost for this type of coverage is very reasonable and competitive. Glad to have the Best Buy name behind this coverage so will always have a place to go to get help if there is a need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service it’s not bad but thrrr is other options we can consider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is peace of mine to have a 5 year extended warranty. I would recommend it to anyone. In most cases if you use it one time it more than pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Warranties provide the most peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the warranty to be assured of 5 years of worry free use. If you don't, you just might regret it. Reliability on everything is hit and miss these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought the Geek Squad protection previously and I thought it was a waste of $, but I was totally wrong. We had a smart tv that had an issue that couldn't be repaired, so they replaced it for the full amount we paid for it! Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad Protection. I've had issues in the past. Whether it was an appliance or our laptops, Geek Squad had saved the day. Its definitely worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel that the quality of the products are not always as good as it should be Having the extra warranty gives a sense of security if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes getting protection on products is just a good idea. Thank you GS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it but it gives me great Peace of Mind. The price is great for the coverage of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on service, very knowledgeable, Would by it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service once you reach a person. Person I spoke with was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is super clutch! This makes you feel like VIP when it comes to returning, exchanging and replacing! I’d recommend if you’re always at best but like me lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Advice for broken tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman at the Geek Squad counter was very helpful with giving me ideas on what could be wrong with my tablet. Although he was unable to fix the problem, he did his best at trying to help and gave me advice for when I contacted Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always break stuff..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

    I would recommend this to a friend