Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 10 reviews
(10 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’ll come and take care of everything for you. Miguel was helpful in explaining everything and connecting All of the accessories I had.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection will definitely save you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Protection was a life saver! Don't go without it. Superb service! Will definitely continue to buy directly from Best Buy!
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I understand that the consensus is never to buy an extended warranty but, like every other insurance policy you will buy in your life, you'll pay and hope you never have to use it. Depending on item bought, I just consider the cost of the 'protection' as part of the item's cost. IF something goes wrong, there is no chance in he!! I can pick up a 77" TV, put it in my car and get it to the Geek Squad for diagnosis and service.
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot buy any large items without extended warranty. Everything breaks
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use this, hope I never will - but it's nice to know I have protection if I need it.
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth getting protection. TVs can get a power surge or panel can mess up.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad for the win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always does a great job and is fast to the house I recommend with every purchase
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came out and mounted my tv and helped get me used to the menus etc quick and simple.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Geek Squad from Best Buy it's it the best service to have!
I would recommend this to a friendRated 1 out of 5 stars
Absolutely Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a 3k tv and my 8 year old put a crack in the glass. Found out that that 500 dollar warranty that I bought doesn't cover accidental damage. It was an 82" screen! What do you mean you don't have accidental damage on something that big. Will not be buying another warranty again. For that kind of money for a warranty and the type of product it is, there for sure should be accidental damage coverage.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.