Customer Ratings & Reviews

I can hold my own but i alway get great service with my Geek Squad! Fast, reliable, replacement fast, walk you through trouble shooting. They are great!

One of the best AMC provided by BestBuy. It is always recommented to get this protection for the peace of mind for costly devices. Pros: 1) Excellent service. The excecutives how handle our calls will make sure we are comfertable and serviced well. 2) Ease of contact - 24X7 some one is available to help us. 3) Knowledgable service persons - The person who comes home for the service / at the station are well knowledgable about the object they are working on. 4) Excellent exchnage policy. If the object is non repairable, the company will refund the fill amount (including the tax) for an excange (if the same item is not available any more). The cons i felt on this program 1) Little more expensive than the other company AMCs. 2) Some time in-home appointments takes some time (but sure it will happen with in a weeks time )

BETTER SAFE THAN SORRY... THIS IS A MUST! DON'T FORGET

Hopefully won't need it but was relatively lower priced than other insurance. Can't take any chances nowadays with tech.

The material is excellent. I highly recommend it and it looks very comfortable on the wall.

A large purchase like our new tv was even better know that if a problem occurs Geek Squad will be there to take care of it for us. You can’t put a price on security and piece of mind.

I always purchase the extended warranty with all my products at Best Buy. Geek Squad are alway professional, prompt and very knowledgeable when dealing with the issues I have had with my products. However the best thing about the warranty is the procedure for replacing repair or just providing you with an in store credit for replacement at the cost you paid for the product if they do not have a comparable replacement.

The extra protection through geek swap squad was reasonable for the time covered.

Geek squad helped me get a new tv after the first on broke within a couple months, glad I paid extra for the insurance

Better safe than sorry. Can't tell you how many times getting a warranty has saved me a ton of money.

They helped me choose a product in my budget and size range

So let me share my agony. Purchased my 23 yr old Daughter a 65” TV for Christmas. It was really for my 1yr Granddaughter…SHHHH! Well I mounted it on the wall, of course, and within a month or two they moved into another apartment without the roommates. Before place was remodeled for them they spent 3 weeks at her In-Laws. Well I moved them both times and when TV was turned on again after two moves, though seemingly perfect, the screen had apparently been pressed to hard at a single point and did not work. Not worth fixing. Bought her a 70” this time WITH THE WARRANTY!! Don’t make the same mistake I did :]

With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.

WOW, This was a great buy for the price for this tv,and with the help that we received we picked the perfect tv for the room we put it in. There are no complaints on,color or picture. Sound was fine but with the great service we got the best sound bar witch i will leave a review on it as well.

Feels good knowing my things are protected if something happens.

Beautiful television picture. I am very happy I bought it.

I love geek squad. They answer all my questions and are very professional.i

I only gave it five stars because I didn't want to give it a bad mark. We can't know how well Geek Squad is until we have a problem. So what else is there to say? Why would you ask about your Geek Squad service on a product we just bought? Expecting us to have to use it? Rating the Geek Squad at this point doesn't mean a thing.

Came into store with a broken Dyson and I was back out of the store with product replaced in less than 30 minutes!

I like having a piece of mind should anything go wrong.