Customer Ratings & Reviews

Within three months of my tv purchase, I had to use the Geek Squad service when I dropped the remote control in my coffee. Their help was immediate and I was able to get a replacement within a week. I always get this coverage whenever I make a purchase.

I haven't had to use it for this product, but the Geek Squad has never let me down in the past.

Geek Squad always someone ready to answer your questions and at the ready when you need to make an appointment.

The service is great without worrying about breaking in the future

I javent had to use this warranty as of yet,but i have never had any problems in past.

WE discovered after unboxing the 75 inch television, that there was an internal flaw....the screen did not show! When I called, the gentleman said a replacement television would be sent out and the flawed one would be picked up....and it was within 3 days!!!

They were friendly and helpful but getting the appointment was more difficult than it needed to be

The agent is mounted my TV and connected it to all my spectrum devices and Internet services

Great price. Really good value for the money. Good deal.

Very professional and very attentive in and out very quickly

Floor staff uplsold me to the 5 year protection plan. Hopefully i dont regret it

I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

I purchased the 5 year protection plan on a previous tv. At 4 years and 11 months, the picture started to go out. Geek Squad was fast to come out and diagnose. Unfortunately, they didn't make the part anymore to fix it, so they gave me a gift card for a comparable tv that is 5 years newer. It was a no brainer to buy this protection for my next TV.

just purchased the warranty but 5 years it’s the worth of money

Love knowing that I have protection for years to come. Thank you Best Buy for making this so easy on me!

And he's always a good thing to purchase the protection plan.

I bought this because the price was so good, and I have had Geek Squad protection plans before. Have not had to use it yet, but its there just in case.

2 year protection is a must have for all products. I have a 3 year old daughter and she spilled orange juice on my Chromebook. Absolutely something that was my fault and typically i wouldn't expect to be refunded or covered here. No questions asked they took in my device, attempted to fix and when they could not I received a full credit a little over a month after dropping it off.

So Far I have not needed to use this as the TV is working fine. I have only had it for about a month.

Works great would purchase again in future if needed