Customer Ratings & Reviews

I haven't needed to contact the geek squad yet, but having the coverage at a very good price is comforting.

In love with the sound bar. The bass is amazing. I have it for my bedroom, bass shakes the whole room even on a low volume.

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

I have used Geek Squad in the past and was happy with them. I haven’t used them lately, but feel they will be good.

I highly recommend adding a protection plan to your purchase. Even a quality product may have a catastrophic failure. We lost our 2-year-old refrigerator when severe thunderstorms hit the power grid. Best Buy replaced the refrigerator and compensated for food spoilage. The protection plans are worth every penny.

The absolute best deal around! Geek Squad are great assSets!

We have very destructive cats in the house, so it's probably a good investment to have a coverage.

Gives peace of mind on a major TV investment and has always been super easy to work with.

The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.

I love Best Buy, they have the best insurance policy for their products!

Hope I Never The Geek Squad, But I Always Buy The 5 Year Warranty.. I've Used The Geek Squad Many Years Ago On A VCR, They Were Great To Deal With.. An They Solved The Problem For Me.. Thank You Geek Squad..

This extended warranty makes me feel safer than my last extended warranty from my auto dealership

Helps you feel safe with lots of help and options for returning/exchanging items.

I am hoping this Geek Squad Protection is a lot better than Allstate's. It wouldn't take much to be better than Allstate. I like that the Geek Squad is part of Best Buy and not some corporate insurance company that is far away and difficult to contact. With the Geed Squad I can go right to the store and start the process with actual human beings.

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

Purchased for our new LG TV. Hope to never use but other family have praised the service.

That was great and I love the way they treated customers

The agents took care of my apple care replacement thanks

I buy from Best Buy even if I have to pay a little more because of their protection plan. I feel more at ease with the geeks than alot of the other retailers, plus the product normally outlast the warranty, but I get it just in case for big ticket items.

Usually I stay away from warranties; however, Geek Squad warranties are the exception. Highly recommend spending the coin if you are buying something expensive.