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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30113 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 30,113 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great and would recommend. They are friendly and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this if you can, definitely worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad plan and I always make sure to buy from Best Buy in order to get the plan! Very easy to work with so far. I had a two year warranty on my fancy coffee maker, and when it broke. They literally refunded me right away to purchase another one. I bought this plan for my dishwasher as well, and for my three 70" TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very good product to protect my investments..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usually great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend service protection. On cheaper products. Phones require a extra payment to fix product. I have $1200 phone with a cracked screen and they want $250 and phone before replacement. Leving me without phone till repair nd $13 a month charge every month. I got warranty so I wouldn't have to pay more money if it breaks. Hd screen protector put on nd qll of sudden i have cracked screen. I think he did it putting on protector. I should have watched him. Cracked in corner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Masters in Their Craft!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must to have the Geek Squad protect and repair any of your items! It’s definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me mount my tv and when it had issues with they were able to help me out and get my tv fixed, and fast, I might add. Very excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excellent customer service in-store and online highly recommend bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I like it Fast delivery and good job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have for expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing its job and I think the service is good and pls keep it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FEEL AT EASE AND GREAT KNOWING I AM PROTECTED BY THE BEST TECHNICAL SUPPORT TEAM OUT THERE THANK YOU VERY MUCH AND VERY HIGHLY APPRECIATED!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranties are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranties from the geek squad are always worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for high dollar items prone to break

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated oled tv had burn in and techs came out and inspected the tv. A few hours later I received email saying they would replace tge tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been available to me every time I have needed them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4-year old LG OLD developed screen burn-in and within 3 to 4 days of contacting the Geek Squad it was replaced with the latest model at no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Official Rules NO PURCHASE OR PAYMENT OF MONEY IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. A PURCHASE OR PAYMENT OF MONEY WILL NOT IMPROVE THE CHANCES OF WINNING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do yourself a favor and get it!do yourself a favor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, indeed get it because if something breaks down that you purchased after the manufacturer warranty this one kicks in and let’s be honest you know it’s gonna break down. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best plan any store has.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps the only real reason to shop at Best Buy. This plan is absolutely amazing. With how bad quality and easy to break electronics have become, I would NEVER buy an electronic without this amazing plan. It covers common manufacturer faults and accidents, what else could you wish for? Don't buy anything without this plan when shopping at Best Buy.

    I would recommend this to a friend