Customer Ratings & Reviews

I love Geek Squad! Always a fantastic deal for the cost. They are always so nice and helpful. A must buy for me when I purchase new equipment.

I had a previous 5 year warranty on my old TV. The picture went bad 1 month before the warranty expired. I was handled professionally all the way. New TV, installation and programming of my universal remote, everything for free. Great warranty.

Best extended coverage on the market in my opinion. The first OLED tv I owned suffered from Screen burn in. This is the only coverage I know of that covers burn in. They replaced my TV with the same or newer model. If you are making a high dollar purchase make sure to protect it.

Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics

I’ve found it necessary to use one - service was excellent and Best Buy honored all requirements with no issues. Great service!

The protection offered thru geek squad is by far the best electronics protection out there

Great service just in case anything happens to my Samsung I will continue to keep purchasing from Best Buy the best products!

Insurance and stress free worries of you purchased product. Protection of your investment.

Happy with the service and quality. I’ve used this product before and it works

We purchased a 65 inch Sony O Led and debated over the 5 year warranty. Since the TV was expensive and had new technology, we decided to go ahead and purchase the 5 year warranty. Hopefully we won't ever need it, but we have peace of mind in case we do. No deductibles either. We feel confident in the plan.

Amazing service, very attentive and great with answering any question I had. Thank you

Really good product, bought for my brothers room and he loves it!

Love this tv. Its so clear and no issues at all. Its big and so affordable. Great tv for the price.

Excellent store to go, staff is super knowledgeable. Super attentive, my store of choice

Gives me peace of mind knowing my tv is protected from any accidental damage or breakdowns

This is a smart purchase for the future. A previous purchased TV with the Geek Protection saved us big dollars. The TV was less than one year old and a system issue happened. The Geek Protection paid the original purchase price of the TV. YAY!

I have had Geek Squard service for my last 3 flat screen tvs . Great service .

Bought it on a TV for my 6 yr olds room. It died, but at no fault of my child (yeaaa). Took the TV back without receipt. The staff looked it up under my Best Buy card and the credit of the purchase price was applied to any TV I wanted to purchase. Very easy and the staff was great!

Geek squad service are too good from best buy I recommend to everyone.

The agents are good people who are professional and good at their job.