Customer Ratings & Reviews

Fast service and easy appointment set up. Helpful and understanding

very good place when in need for repair or just in case a accident

wouldn't leave or buy anything from best buy without the knowledge that i would have a protection plan for my product. i have used the protection plan multiple times before and they do pay off in the long wrong if there is a problem.

Good to have insurance, specifically if you have l kids

Got this as open box for a hundreds bucks could not pass it up very pleased with the sound.

Added this service to my open box 65 inch 8K Samsung TV. So far the product exceeds all expectations!

Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way

So I basically bought this coverage from my 55-in LG OLED TV, I was able to talk to the representatives and they rest assured me for the next 5 years my product would be safe. They answered I requested that I had available to me

Highly recommend this insurance policy on your expensive purchases if for nothing more than peace of mind. I’ve been very fortunate so far and haven’t needed to use it but it’s nice knowing it’s there if I do need it.

Got this for the husband for Father's day. He is a gamer and loves the graphics and clear picture. Can't get him off it now

We've always gotten the protection plan and more often than not we've used it within the 5 year time line. Great service, love the Geek Squad!

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

En buenas condiciones perfecto. Sin ninguna rasguños

Professional service. I had no luck in repairing my laptop but they handled it professionally. My unit was bought in Canada and I did manage to get it repair at BB in Canada.

I always get the Geek Squad plan on everything I purchase at Best Buy it takes the hassles out of whatever goes wrong or whatever you need to call them up they just replace it if it can't be repaired

It is very nice that Best Buy gives the opportunity to get a 2 yr or 5 yr warranty

5-year Geek Squad Protection Plan. A must have for such a beautiful and expensive TV. Gives us peace of mind. Worth the additional cost, ask my son who didn’t have it and needed it for his drone.

geek squad has been extremely helpful and have been very patient with me. they’ll 100% get the job done

Would 100% recomm Buying protection for any item if they dont have it no longer they will refund you

It is really nice to have this service, I can take my product back if needed, which gives me a lot of piece of mind. And after 5 years, most products need some kind of service!