Customer Ratings & Reviews

Buying an expensive TV and only having a year manufacturer warranty is not smart. As much as I spent on my TV, it was a no brainer to spend an extra fraction of the price to be protected for FIVE years. I simply have no worries.

Geek Squad 5 Year Protection Plans pay for themselves in the long run

I would not purchase any electronic device without the Geek Squad coverage they are always professional and if they can not fix it they replace it you cant beat that service.

The new OLED was a big investment and the five year warranty gives us piece of mind should anything go wrong. The Geek Squad has proven to be highly skilled with electronics.

Got my mom a tv for Christmas and I highly recommend the protection plan if anything happens to it your covered.

So far so good I mean I haven’t needed to use the service but it was affordable

This is the second time that I have to use my protection plan with Geek, absolutely easy and clear process to make effective the protection plan. I will always recommend them.

The Geek Squad protection gives me the peace of mind for the next five years. I am certain if there is an issue with my new Samsung TV that Best Buy with take care of it.

I am an insurance account manager and i always include additional protection on all my electronics. Better safe than sorry. This is my second sound bar and when it eas damaged by lighting my plan replaced it. Protection is a must.

Pardon my pun but "it pays" to have extended warranty on televisions. Glad I was able to purchase a "5 year warranty" for my new Sony and have 2 years to pay it off with my Bestbuy card. Who can beat that! Thank you Bestbuy!

Easy to contact and give great recommendations and solutions to any problem

Just exchanged the old tv for the new one. Old Samsung was used a lot and had a warranty. My tv was replaced.

Especially with kids and todays merchandise. I believe things are not built to last so an issue is sure to come up. Also, kids throwing things around can easily hit the tv and break it. This covers that and more.

I must say that this protection plan is worth every penny.

Have never needed to use it. BUT... It's better to Have one and not need it, than to Not have one when you do need it. Always opt for a good warranty or service product

It is nice to have a warranty that can be handled in store and not by mail or over the phone. In home warranty work can be provided on large items. And I set up the auto pay so I don't worry about missing a payment.

Thank God I had an extra $500. for insurance because my $3,000. dollar TV was broken and scratched with the leveler they were using, during the set up they pinched a cord or wire. Now I have to wait another month.

I always buy the protection plan on larger/expensive products. I HAVE used these plans on multiple products over the years & have found them to be worth it every time. Even if only for the free cleanings that is offered. (Everyone gets dust)

I love the warranty system they have they stand by what they say they will always help you with the problem unlike other stores I think bestbuy has the best program

Easy to understand, good communication. Was given clear, concise answers to all questions