Customer Ratings & Reviews

Good investment for 5 years. Didn’t spend a lot on the TV but worth it

Good tv. Really loved the quality of the color....

Never had yo use but 5 years for the price is a great deal.

I have had no issues with Geek Squad in the past. maybe just the wait time to see a tech.

Protection plan for 5 years find it great option, you never know what could happen. Used it before in other articles and they act fast.

Getting the extra protection is worth it. I recommend it to everyone.

Would buy again. Treated nicely and fair replacement value.

Geek Squad has always done a good job repairing our electronic devices.

I always purchase Geek Squad service protection when I make a qualifying purchase at Best Buy. The Geek Squad technicians are available for help at times that are convenient for my schedule, and when I need in home help, they are always courteous, professional and efficient. Big Box stores cannot match Best Buy's Geek Squad quality, so I highly recommend it for every purchase when available.

Like a condom for electronics! Protection you need and deserve!

Agents were very professional, able to assist promoltmy!

Was not too difficult to get the old TV looked at and the report submitted for review. The answer to replace came within a few hours. It was too expensive to have the Geek Squad just hang it on the wall so I choose to just have the delivery and haul away done as outlined in the warranty. However, I was never told that I was responsible for taking down the old TV from the wall. This caused over a 3 week delay in finding someone who could take the old one down and replace it with the new one. This cost me more money that I should not have spent other than installing the new one since I had the Warranty. This was on top of waiting over 3 months of getting this resolved due to the suspension of home visits.

Love it. The best coverage out there. Would add again.

Definitely needed this for my tv, hung it on the wrong mount and it started glitching.

Protect your investments worth the peace of mind much love !

For a 2 year warranty on that TV it was $20. What a buy at the time where inflation is terrible and everyone is having A hard time.. I think Best Buy for keeping the warranty price down low and affordable, thank you. Guys,

The price for this warranty is amazing and when the tv and install were discounted really helped with the funding of the entire purchase and it was and is worth every penny spent

Geek squad is excellent. Very knowledgeable and friendly. Go above and beyond to assist and fix. Thanks guys

Customer was amazing. My tv would no longer power on. The geek squad agent quickly and thoroughly looked for replacement. Parts we're no longer available. He was offer a full refund for the TV or replace it for something of a similar value. This was all a matter of 5 days. Very happy with the service.

Recommend getting a protection plan for TV with todays disposable TVs. Twice I was in my warranty period and BB replaced my TV for free with a new TV.