Customer Ratings & Reviews

Definitely worth the extra cash for the protection especially on an OLED TV. Covers burn in!!!!!

Well you cant go wrong with geek squad service planned. I have it and when I need hepl it great to have a peace of mind that the greek squad protect plain will be a big peace of mind that your devices will be fix or replace. And the people that take care of you have your back!!!!

Always get the 5 year warranty. Always. Its worth it just in case you're tv takes a dive also the warranty covers remotes that stop working

Massive 75-inch Toshiba FIRE TV at a Bargain Price. Took me three days to take apart the old TV, build up the new TV and get it all installed and working. FANTASTIC pictures! Watched the Tour de France in STYLE! LOVE IT! Also purchased 5-year Geek Squad protection. Best Buy is FANTASTIC !!! ONE STOP SHOPPING! THANKS!

Can’t beat it. Something not working the way it did when you got it? Take it back and get another one. No mailing anything off. Which is why I get all my electronics from Best Buy and not anywhere else

Amazing warranty replacement plan. However if you could speak to someone who spoke English that would be great. These people overseas kept screwing up things until I got to speak to someone state side that took care and fixed everything

This option is Greatly a Excellent one. The Geek Squad are Excellent at their job. Best Buy has one of the Best Warranty solving Problems or any issues with Products sold by them.

We are two seniors, 80 and 83 years old. We have seen so many changes in technology in our lives that it’s very hard to keep up. The geek squad understands our limitations and has resolved our problems effectively.

The best thing was to get anything in bestbuy. I really liked my product and the customer service did the best and made me feel more comfortable.

Great help is setting up the new iPad I bought for my father in law

I highly recommend Geek Squad protection with a major purchase. I feel much more comfortable knowing I’m protected and have Geek Squad to help if I need them.

Hopefully don't need to use it but good to know I have the protection for 5 years considering how often electronics tend to break early.

Nothing bad to say at this time. The price was good.....$79.99 for five years coverage ( no accidental coverage ). Everything else is covered and they'll come to your house to fix it.

They do keep trying and trying and trying and trying, even if they never get it right so the guarantee is good if they had staff that knew how to do the work

Great Service has Solved Problems. and transferred data from old PC to my new one

Geek Squad add on when buying a system a must. My LG TV quit after a year. Geek Squad replaced the TV and did the reinstallation. Worth the cost

Adding an extended Geek Squad warranty to your most cherished and expensive electronics at Best Buy is thevsmartest thingbyou could do as a customer. Insure your products in case of accidental damage or equipment failure.

I was looking to get a protection plan and didnt know who to go with but after searching discovered 5 year is the most coverage out there, so yeah I think so.

I normally don’t buy an extended warranty but due that the tv is a fair condition item and open box I decided to secure the investment.

Member came out to check tv, unable to repair so they refunded full amount of purchase.