Customer Ratings & Reviews

Great service-I always get this with my purchases. I’ve NEVER had an issue. They even gave me credit on an item that was discontinued but still within warranty-wow!

Always a must hands down. Never bought a single tv witjout this and its saved me nore times than i can count

Very helpful. They make it very easy Incase of a damage

While we haven't taken advantage of this yet, we decided to get it for our new Roku 43" 4K television because it was affordable and two years, which is a good amount of time, and often within the timeframe that if something is going to go on the fritz, it will. Well worth taking the worry out of the purchase!

the geek squad plan has always been a reliable investment when my tech goes down

It’s a great deal for protection in case anything happens to your devise during the first 5 years.

The best warrenty for a tv repair problems when you need it

hopefully i never have to use the warranty. Bought it for LG OLED CX 55" TV. My first OLED, B6P 55" had burn in right before 3 years. Amazon's crappy warranty would not do anything about it. LG ended up replacing the panel for free under the 3 year manufacture warranty. the CX model is 4 years newer and has better burn in retention prevention. If it burns in before 5 years, the warranty should cover fixing or replacement of the tv.

Kelyn and another agent got my setup done quickly and with great skill and knowledge. Hopefully, I’ll never have to use the Squad service but if I do I will feel confident if they all are as knowledgeable, skilled and courteous as Kelyn.

A very experienced technician diagnosed my TVs issues and determined I was eligible for a replacement under Geek Squad warranty. I am very happy with the new TV and the service provided. Best protection plan from any retailer I’ve experienced.

Been there before you guys do excellent work thank you

I had purchased a new computer and the GEEK SQUAD help me set up my new computer and transfer all my old info and stuff from the old computer (which was completely dead) to my new computer. They answer all my questions. I have had to call them a couple of times and they walked me through my problems. I would have been lost without them.

It’s definitely worth having protection in case anything happens.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I purchased the 5 year warrant thank God I did. The tv went bad in the fourth year and I was able to get the money back I paid for the tv and got a brand new tv. Well worth it.

Excellent service. Highly recommend if you need help!!

The Squad installed my GE washer and dryer. It wasn’t easy. The configuration we had in mind was ok and would have worked but suggestions from the installation crew changed my mind. My wife was incredibly pleased with the change! They earned me some wife points. Lol. Now I am having them return and install pedestals under each!

Geek squad folks were great to work with. The protection plans offered by Geek Squad are a must. Selext the longest protection plan offered for your purchase.

Got just in case, got it for a mid range priced TV.. Have had issues in past with Geek Squad protection plans (had to go to Corp to get it covered as store refused to honor it).. But in the end got the other product replaced. Was told that this would not be an issue this time but only time will tell. Worth it if you have the time to call Corp to make sure you are able to use it should the store refuse..