Customer Ratings & Reviews

The agents mounted my TV and installed all my speakers and hooked up my subwoofer, Satellite DVD, and all my extras in every room, they also went an extra step and were able to have the cords come out near the electric plugs so the wires were not hanging everywhere. Very professional job and they were very nice during the process.

I haven't had to use the protection plan yet because the TV is still new and working fine but I will say that previous experiences with other items were good experiences. So much that when I wanted "piece of mind" about the purchase of my new TV, The Geek Squad protection was clearly the best choice.

I haven’t used the geek squad yet but once I have a problem with the tv they will be the first to know

Have not had to use them but I am sure they are great.

I mean all I did was get protection. If anything happens to my TV then I'll be able to get it fixed, so it definitely lowers my anxiety around that.

I love being protected for 5 years! Big purchases that may be expensive to repair or replace through no fault of mine is covered so I’m happy!

Thankfully I haven’t had to use it yet, but it’s great to have the option

Recomiendo, vino en perfectas condiciones la verdad

Awesome service! Great customer service. Wal in wait time was not too long.

Happy that I purchased he Geek Squad, now a days you can never tell when your appliances will go hey wire and it's always a good to have peace of mind knowing that paying for the extended service will help you if you ever need it. I make it a habit to get the Geek Protection for all my purchases at Best Buy, so far it has been one of the best decisions I have made along with the great purchases I have also made. There is no where else to go for service like Best Buy or selection for what you are looking for.

At the first sign of burn in, Geek Squad immediately swapped it out for a new TV

Got the extended warranty on my new TCL. Well worth the money in my opinion as I am not familiar with the brand coming from an LG.

Excellent service, the TV had a problem and they come to your house for any TV over a certain size. The person was clean, polite and neat. They took the back off and could see there was no funny business, don't try and fool these people they know what they are doing. The code came up that the TV was NOT ECONOMICALLY VIABLE TO REPAIR so i was given credit for the amount i paid towards any new TV at Best Buy. Ever since then i get a warranty with everything i purchase at Best Buy.

I was lucky to have purchased the insurance for my tv, otherwise I’d would have had to spend money on a new tv, but after a simple call and an coming to my home I was given clear understanding or what to expect, and given a new tv within a couple days

I had an issue. The Geek squad came rithe out. Great guy.

I would always recommend this, especially on small appliances and television as if you need it they are courteous and prompting getting you satisfaction and it always helps to be able to get things taken care of right away

So far so good. Haven't had to use it yet. But am confident it will work if needed

Good in-store service. Product was unopened and no box damage.

This plan is exceptional. I was able to have my Hisense 70AG6 replaced due to the cost to repair would not have been worth it. Definitely worth the extra money spent to protect your investment.

Not much to say since just got it and nothing gone wrong yet, hope you don't need it but feel relief that do. Just reviewing for the gift card entry.