Customer Ratings & Reviews

Equipment or Appliance extended is my warm blanket of security. Anything goes wrong...Best Buy will make it right. Geek Squad always helpful...being an older person it's nice that while I don't know much the individual(s) behind the GEEK desk have always been patient. Warm blanket & Kindness...doesn't get much better than that! :)

Went in to replace my tv that went Black Death screen and the process was easy to do, even bought a 2 year warranty

This offer adds great peace of mind, i know anytime in 5 yeats if my new tv malfuntions for ANY reason the tv will be repaired or replaced for a one time fee at purchase. That is a huge weight off my mind!

If you can’t afford buying another device if it broke, you could get this. Don’t blame a toddler for something you could have prevented!!!!

Would not purchase a new higher cost electronic without the extended warranty! Our last Samsung TV went out 30 days before our previous extended warranty ran out. Old set was replaced with a new one at no charge.

The agents mounted my TV, it was done very efficiently and well placed. They were professional and answered all my questions. Even gave me a few suggestions, appreciate their time and tips.

Excellent TV. This was actually an Open Box. I got an excellent deal on it from bestbuy. Didn't come with the Remote, I called LG and they shipped me one at ni extra cost

THE OPINION OF THIS IS WHAT I HAVE TOLD YOU BEFORE IT S A VERY NICE SREVICE.

After spending over a grand on a 55 inch Sony Oled tv, the 5 year protection is a MUST HAVE for added peace of mind. This gives you an additional 4 years after the 1 year manufacturer's warranty expires. To me, this was a "no brainer" and since the TV was on sale with 900 dollars off the MSRP, the 5 year plan even cost me less.

Purchased this TV over a year for the sole purpose of gaming with my PS5. I have not been disappointed! Excellent picture quality and the frame refresh rate is amazing! I would definitely buy again!

Excellent coverage and extremely easy claims process.

Excellent product and price. My grandson was happy with it.

Customer service helped me replace my tv with ease,I will definitely get their services in the future!

It’s a great deal for protection in case anything happens to your devise during the first 5 years.

The service and support is excellent and Work They are very compliant and perform their work very well

They really set up my entertainment equipment very professionally and quickly too.

This is one of the best tv's I have ever bought, Samsung is by far superior to any other Tv brand in the market and purchasing from Best Buy? everything will always go right. Don't forget to use Geek Squad!

This is a fan favorite for me. Best Buy is the only place I buy electronics because of this service.

WE discovered after unboxing the 75 inch television, that there was an internal flaw....the screen did not show! When I called, the gentleman said a replacement television would be sent out and the flawed one would be picked up....and it was within 3 days!!!

Excellent service!Ive been buying this service well over a decade and its never failed me,always right on time.Recommendee:Well worth it