Customer Ratings & Reviews

Worth it! Comes in handy when you least expect it, got a new TV last time I used it. TV stopped working after I moved to a different home. Geek Sqaud guys stopped by and replaced my TV with a new upgraded Samsung.

Haven't used it on the purchase I just made, but have used them before and the service is great. Will always purchase alongside any big purchase.

Tech sometimes dies quickly so it's good to have the extra assurance on board for a reasonable cost. Thank you.

The geek squad has helped me several times with my purchases. They are great and well knowledged on several things.also the coverage of my purchases is worth the extra money.

Very knowledgeable and friendly, answered questions so that I can understand more about Tech. I was able to set up myself, thanks to them! Really like BEST BUY, thats why i puchased my second TOSHIBA FIRESTICK from there.

I will always get a warranty on anything I buy from Best Buy

The first tv i got was cracked in the box so i returned it and was able to get a new one. Thanks!

They helped me choose a product in my budget and size range

TV was delivered and placed exactly where I wanted it. Answered all my questions. Very quick and effecient.

For electronics and appliances, I always get as much protection as is offered. It pays off!

I buy protection plans on all of our TVs and computers and have used them on both. Best Buy doesn’t mess around and takes care of things if there is a problem. This is the only company I buy protection plans from because of this. No headaches and hassle free.

My last TV died in about 4 years, I am relieved to have the protection plan. The Geek squad was very helpful in trying fix the TV.

Customer service is phenomenal. The tv is perfectly set up. Highly recommend.

The Qeek Squad is excellent! They have helped me so much. They keep my computer running like it should.

Didn’t used yet but never have any problems with this protection

If you are purchasing a high end tv or high end Home theater setup, get this. I am not a believer in protection plans for almost all products , but i have purchased this for Both of my LG tvs and i am so glad i did,. Had issues with burn in on my first LG and Geek Squad was extremely helpful and lived up to the warranty. EXCELLENT< THANK YOU BEST BUY!!!!!

Beautiful television picture. I am very happy I bought it.

The technicians are the best. they are very courteous, informative, and professional.

They met me outside under special circumstances, I had just been released from the hospital. They loaded it into my car as well.

I bought a Sony TV in 2017 and purchased a 5 year Geek Squad warranty. I thought the Sony TV would last a long time, but I decided to buy the warranty just in case. The TV suddenly quit working in May 2020. Best Buy sent a repairman out to check TV. It could not be repaired. They replaced it with a new TV. So glad I had the 5 year warranty. It's also nice to be able to call Geek Squad when I have any questions.