Customer Ratings & Reviews

Geek Squad is the best friend to any big purchase you make. You got questions, concerns they are here for you. I have never had a problem and have purchased Geek Squad with all my Best Buy purchases that I know I will use daily.

I normally am conflicted, should I purchase the warranty or not? Save some money? Boy was I glad to have made the purchase. The fees associated with repair/replace the item exceeded the amount for Geek Squad warranty. I highly recommend everyone consider this warranty to cover your purchases.

Great service when you need it. Arrived on time and did great work.

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

Due to scheduling/personnel shortages/general societal chaos etc it took a full week before anyone could get out to help us. I do not blame GS in any way. Once Steve arrived everything was taken care of in minutes. The entire process was explained and all will be well in just a few hours.

Peace of mind is priceless but I got xtended warranty at a great price

No worries about future problems even with furniture.

Geek Squad Protection is a must have on basically anything with how useful it is

Very good service I totally satisfied Highly recommended

Great pic! I think this is a great tv! Works well and the picture is great

Geeksqaud services are prominent and reliable. I have opted this for my tv purchase on thanksgiving

I hope I don't have to use the 5 year protection, but it's worth it for my new 77" tv

Added for additional protection. Reasonable price for it.

Have not used it yet, but hope coverage is easy to use.

It’s best to have protection on the things you buy because you never know what can happen to the things that cost a lot! I love this protection very much and it has helped me a lot aswell

More convenient one solution to get help when needed

Perfect .

Geek Squad projection is well worth the purchase. I used it for a TV I had for 4 1/2 years. I wish it was a little more simple use the protection though. I couldn’t bring TV in store. I had to wait for a service tech to come to my house which to took over a week. After tech came to my house later that day I was able to go to Best Buy and pick out a new TV with the credit they gave me for the old TV.

Fast and prompt service. I highly recommend the service!

So from past bad experiences of not getting the protection plan because I wanted to save a buck. I'm absolutely pleased with having purchased any protection plan from geek squad. You will definitely be happy when something stops working and you have the plan. Everything I purchase from best buy i always get there protection. I've had several $2000 TV's or appliances mess up or need repair. With the plan they have been fixed professionally at no cost to me or replaced. All technicians are professional and I'm very pleased with the overall service.