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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30552 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 30,552 reviews
  • Rated 5 out of 5 stars

    The geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very glad to get the chance to extend my service to 5 years and the Geek Squad made it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase the extended warranty for additional protection for our large TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS IS A MUST HAVE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy that we got this protection plan. Geek Squad knows what they're doing and is always reliable. With a crazy cat who loves bird videos, our getting this for our TV was a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad covered me for 5 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was in stock and salesman assisted loading in my truck. This was awesome to say the least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great quality! So clear!! I could not be happier the quality when playing games is insane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat getting protection and troubleshooting abilities with expert technicians when it comes to your electronics. I've been dealing with Best Buy for 15 years and have never been disappointed with it's services. I ALWAYS get the Geek Squad Protection Plan for peace of mind and assurance of my product. It's the only way to go. Get quality products and quality service. You'll be happy that you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was quick and simple!! I was worried i was going to have to go through all these loop holes just to replace my tv that had lines going across the screen but they ended up giving me options such as a new but same model tv or a gift card for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Knowing its coveres for 5 years makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I had an HDMI port go bad in my LG C1 they came to the house replaced the entire board within 30 minutes and did not cost me anything extra. The service guys were excellent and friendly. Highly recommend when making expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a very happy customer with Best Buy. Geek Squad these guys are great in putting my TV together and informing me on how to use it A GREAT BUNCH OF GUYS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy these!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been shopping for my electronics at Best Buy for longer than I can remember. I love the Geek Squad and I love the protection plans. Unfortunately I’ve had to use the plans over the years and I’ve never been disappointed in the repairs or replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the added protection for your rental units.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the added protection. I live in Boston and my condo is rented in FL. Knowing that I have someone to call and get things fixed for my tenants locally is a real benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek's Standard Mod Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service is your modern day Mod Squad. When the going get tough. Geek squad pull the rabbit out of the hat and the tough get going. Geek squad, like Mod squad give you and your products, purchased items or services and warranties that much needed burst and boost of complete added protection. You can't go wrong or astray. Geek Squad Standard Protection will make your day..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it"s great to have..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in and installed my TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for 5 years. Great add on value to your tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart, protect yourself and your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my new tv. Was using an older 1 given to me and it went out. I made sure to buy the protection plan so if something happened I knew I'd be covered for any help I'd needed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan. The Geek Squad has come to my rescue a couple of times over the years. Especially having a young one at home with his electronics. No telling when a spill or fall may happen, LOL. A necessary purchase. Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to electronic purchases, I always get the Geek Squad Service Warranty. It has helped on a few purchases bought at Best Buy in the past years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s there if I need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have the option for help if something goes wrong! Haven’t needed it yet (fingers crossed) but best to always cover yourself just in case with these big purchases!

    I would recommend this to a friend