Customer Ratings & Reviews

We had a crack in our TV and Best Buy replaced it the next day! We had our brand new TV set up and running for thanksgiving football! Thankful for the Best Buy annd geek squads awesome customer service!

Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

I like buying the extended warranties on electronics it gives me an extended piece of mind that if my product had a problem in the future The Geek squad has my back.

It's a 5 year warenty. my dad had one of these for his TVs so this was a must get. I know if anything goes wrong my tv will be covered.

I favor buying from Best Buy largely because of their Geek Squad for technical questions!

I appreciate the addition of extended warranty a lot for electronics and other devices. Best Buy is good at taking care of issues that occur down the road, particularly if you have this extra coverage.

I have it use them but I hope they have a great customer service.

Worked when I had a repair on my television. Glad to have this access.

Again, always great service, advice and kindness .

I bought tv mount and set it up on the wall by my self. Geek squad thank you.

I'm a big fan of the Geek Squad protection packages. They replaced a 65" LG OLED C6 TV a few years ago due to burn in and the replacement process was hassle free and went very smoothly. On a side note, the standard warranty included with LG OLED TVs does not cover burn in. I purchase the Geek Squad Protection Plans on all electronics I buy from Best Buy.

Floor staff uplsold me to the 5 year protection plan. Hopefully i dont regret it

Recently I called to have a service done on my TV that I got from Best Buy. They were quick to respond to my request, but how my TV wasn't able to be fix they helped me find a replacement one.

The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

I have used Geek Squad in the past and was happy with them. I haven’t used them lately, but feel they will be good.

Comes in handy. Peace of mind to have because you never know what happened with electronics.

Had problems with my SHARP TV Remote, THREE YEARS after TV purchase. Only ONE PHONE CALL, to GEEK SQUAD, and a Brand New Remote was at my Home in JUST A FEW DAYS! No Hassle + GREAT SERVICE! Super SUPPORT, 3 years AFTER TV PURCHASE! Thank You Very Much. GREAT JOB!

It is worth the extra price for the extra warrantee. Highly recommended.

Haven't had to use Geek Squad yet for any broken items but have purchased open box items in the past that they have certified and the items are always exactly as described so they seem to know how to rate items and what comes with and how to use a device. Geek Squad was also instrumental with getting me a refund on an installation gone bad on my dishwasher (note - Geek Squad wasn't the installer).

Great protection plan specially for TVs as it covers everything