Customer Ratings & Reviews

I am a very happy customer with Best Buy. Geek Squad these guys are great in putting my TV together and informing me on how to use it A GREAT BUNCH OF GUYS

I always purchase the Greek squad agreement when I purchase televisions as the manufactures warranty does not include shipping and at times the service is not very good. I have found that the geek squad service backs up the purchase of the TV really well.

They were AWESOME! Great service very polite, friendly, professional, courteous crew.

The agent that delivered was great! Set everything up where we wanted it with great care and hooked it all up. He made sure everything was working, gave us some instructions and we were set to go. Thanks Geek Squad,

The Geek Squad unpacked my 65" Oled TV & set it up so fast I couldn't believe it. They explained the actual TV set up to me as they were connecting it to my supplier. The two squad members seemed to enjoy their jobs as well as explain everything to the customer. They even took the empty cardboard box with them. What more can you ask for? They are great.

Very easy to communicate with when I had questions regarding a tv I purchased a few years ago. They were nice and friendly and offered me good advice when trying to figure out how to expand my tv’s storage.

My Samsung tv had black circles in the screen during white screens tv was replaced with no problems

he did really good mounting my tv and taking the old one down

Good services. Havent had an issue with geeksquad yet

Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

For the price worth it. Protects against basically anything i think

I experienced a few issues with my five year old 4K LG, and Geek Squad personnel were very diligent about resolving them. The pleasant experience with Geek Squad personnel made the five year Protection Plan on my Sony XR65A95K an easy decision.

Recommend service protection. On cheaper products. Phones require a extra payment to fix product. I have $1200 phone with a cracked screen and they want $250 and phone before replacement. Leving me without phone till repair nd $13 a month charge every month. I got warranty so I wouldn't have to pay more money if it breaks. Hd screen protector put on nd qll of sudden i have cracked screen. I think he did it putting on protector. I should have watched him. Cracked in corner

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

My old Samsung 4K 75-inch TV started having white spots in the display after 5 years of regular use. Thanks to this protection plan I was able to replace it with whatever's new out there, without needing to pay an arm and a leg and just paying the difference. This protection plan saved my life, I definitely recommend considering it!

Haven't had to use Geek Squad yet which could be a good thing!

Bestbuy technically support is the best Geek squad is very reliable

Peace of mind in case a product becomes a lemon. Anything man made eventually crumbles. Protection plan are a must. Helps save money when you need to get a replacement or fix on an expensive product.

I did have to have tv replaced due to a faulty audio port. It was a painless, quick process. the extended warranty gives me peace of mind.

Good TV with very good resolution and a good experience.