Customer Ratings & Reviews

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

There are NO electronics purchased in my household without a Geek Squad protection. I have never been disappointed in the quality of service for ANY needs. There are NO stupid questions - they answer them and walk you through issues if possible. If not, they make an appointment for you to take you item in (or come to the house if necessary) to resolve the issue. Definitely worth the price...foolish not to add it to any large item you purchase.

Definitely worth having the protection incase anything happens.

The only reason I buy from bestbuy is because of the value of their warranty the techs are amazing when they come out and usually come out and fix items on their first try unless they have to order parts but if they can’t fix it they don’t play around they will get you into a new product to keep your life going!!!!!!

The previous TV was under extended warranty, that really saved us. Highly recommend buying the extended warranty, lightning or electrical surge protection well worth it. We have a High dollar surge protector, it DID NOT prevent or protect or TV.

Love this Samsung brand! The picture quality I second to none and this deal came at a perfect time. My brother and sister’s tv broke and this the perfect replacement option. You won’t be disappointed.

Love it for TV , never had any issues though but great peace of mind

It's piece of mind to purchase this protection plan. TVs are much more complicated these days and require a skilled technician to remedy a problem. I've got this backing with this plan.

Great protection for our expensive tv!!! Love the piece of mind having this insurance!!

If you purchase something with relatively high value, protect it with Geek Squad!

I purchased geek squad protection for a previously purchased TV which quit working 2 weeks before the coverage period ended. I was given a full refund with no hassle at all. I recommend paying for the extra protection for any large purchases.

Never win but i gave it a shot because you never know.

I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it

I Purchase Protection on every best buy item I buy, but not just any protection........ Geek Sqaud protection! They replace with equal value of a product if your not satisfied. Im always going to recommend them because every time they have done service or replacements of my products its been shown to me that they are very concerned about my satisfaction towards their service and that is the bottom line most important thing for me as a customer. 5 stars guys!

Can’t really say much but I do know they honor their service and they do get things fixed. If they don’t they will replace a new item so I can say the service is.

Great value. I don’t have to worry about my tv not working. I can just call the Geek Squad.

I felt comfortable purchasing the protection with my TV even though I haven't had to use it yet. I have used the Geek Squad for my computer in the past and they were very responsive.

Service's great staff was very helpful and informative.

We probably won’t ever need it but it’s good to have just in case

Geek squad is the best! They are easy to work with and always fix us up!