Customer Ratings & Reviews

They took care of the needs very well. Very nice people.

It provides a piece of mind, when buying high end items. Manufacturing warranty is great, but doesn't always cover everything and takes a lot longer than a ride to bestbuy.

Geek Squad Product Replacement is just simply a NO BRAINER for any Best Buy product that will have regular use or has a “price point” that you want to yourself from having to spend again during the time it’s protected! Biggest thing you have to do...is not do anything malicious to the product...and it’s protected!

I purchased a samsung 4k TV back in August of 2016 and out of nowhere it went out in January in 2021. Luckily I had a 5 year product replacement plan on the TV. I was able to have the TV replaced and was given a full refund by best buy.

Love this Tv. Has a crisp clear screen! Perfect for viewing sports!

The Geek Squad service is always excellent, no complaints with them. The only part that sucks is how fast the protection plan deuterates. Used on a TV and within 4 months of purchase we lost a good chunk of the money when having to do a return. Not sure it is worth paying for, but was helpful.

Hopefully it never gets used but for the peace of mind it’s definitely worth its weight in gold

I do not know why anyone would not get the Geek Squad Protection. They have always been extremely helpful and willing to solve any problem I have had over the years. They will replace your device with the protection plan, and I had this happen once with a camera lens. I was so glad I got the extended plan!

We didn't hesitate to get this service warranty from geek squad for my 65" smart TV. This TV was an upgraded Replacement to our 55" which broke down beyond repair before the geek squad warranty expired.

This is a subscription that I plan to use if there is an issue with my purchase

Good expalanation for necessity of protection plan.

I have not needed to use this, but the piece of mind I have makes it worth it.

This is a great basic TV. I already had a sound bar and Roku, so I didn't need a Smart TV. The sound and picture are great and it was easy to set-up.

This is a no-brainer. I signed up again for my new TV. They setup the TV, make all connections and ensure it is ALL working before they leave. They are prompt, courteous and very, very knowledgeable.

I've used Geek squad in the past and they gave me great customer experience with my Tv

Great warranty for all my BestBuy tvs I always get geek squad

I love that it is wireless and no cartridges. I can see when it is low on ink!

It’s just good to know that if the tv breaks that it’s covered! Less worry when you buy brands you’ve never used before!

Get the protection! You wont regret it, and it can sace you money in the long run!

I purchased this unit to replace an older plasma that did not have a full tunner. This unit has a very good tuner with many built in apps. Sound is fair a sound bar would help.