Customer Ratings & Reviews

Buying extra warranty always gives piece of mind . They replaced a washer for me before.

This service is a MUST for all your tech. They are able to fix or replace any tech concern

1 year old product running android version 4 years old (Android 10) and never having received a major update. furthermore, Sony added ps5 remote play support to Android 12+ TVs when their most "affordable" (but expensive!) ps5 friendly TV model which launched years AFTER ps5 is well behind that update version. Additionally... major holes in USB support, you cannot use ANY app other the built in media player for media on USB (it'll ask you to approve permission on next screen then error when trying to go to next screen).... streaming apps perform horribly with long buffer times and never load thumbnails, and available storage capacity is also horrible only allowing you to install at most about 15 apps

I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.

I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.

Great Service!!! My 3 rd policy. They are quick to respond!!!Johnny on the Spot!!So to Say!!!

I have never had to use this for this tv. Price is decent for a warranty on a tv tho

My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

Professional Service explaining how to properly setup tv

Great people to give advice and help you out in anyway

Awesome yes it was the best experience of my life at Best Buy

Tv wasn’t working and couple days later boom they came and fixed it

Works as stated oled tv had burn in and techs came out and inspected the tv. A few hours later I received email saying they would replace tge tv.

Perfect service to give peace of mind for purchases!

I bought this TV December 31st, 2014. Still works fine. You get what you pay for and I think I got a good deal. You have to fiddle with the settings at first but once you find a configuration you like you're set. It comes with its own presets but I don't care for them. Not mind blowing but its a good picture. I watch 1080 movies and play Xbox 360 (720) and have no complaints. 5 stars if I could access Netflix through the TV. If you're on a budget like me you're getting your monies worth and then some.

2 year protection plan is great! I don't normally need them, as after doing a bit of research helps me buy a quality product, but if something does happen....you get a gift card for the actual cost of the item that no longer functions to be used for whatever you want from Bestbuy!

[Employee of bestbuy] Best opinion ever.................................

I really appreciate and love the installers because they walk me through it explained everything to me and fixed and clean what they messed up

I always buy 5 year Because of the size of the TV 65" Sony

Best buy and geek squad have the best warranty hands down.