Customer Ratings & Reviews

So happy with the Geek Squad! I have had them come to my house a few different times in the past years. Very helpful and courteous!! Highly recommend!!

I always add Geek Squad protection to my Bestbuy purchases over $150 that I expect to last me 2+ years. I have been a Bestbuy customer for many years, and got to meet a few of Geek Squad teams at different branches of the store. They're knowledgeable, experienced, and professional.

Great product they always are willing to help when u reach out

Definitely a must for any appliance. Good service and easy to call for assistance.

When our LG TV was delivered I wanted to have it all set up before my husband got home and the Geed Squad help me through the set up and it was nice and easy.

My purchase was excellent purchase one of best tv I ever had. And all my services are excellent as well.

I have a very high level of peace-of-mind knowing my item is covered by the Geek Squad!

I still havent had to use my geeks squad extended protection, but its nice to know I have it available if needed.

This worked for me on the last tv I bought. Had it for about 4+ years and then screen went blank. Best buy was going to send tv off and have it fixed, but the tv was so cheap, they gave me my money back, less cost of protection plan. Since they do not sell the model I returned.

Omg where do I start i love my Pioneer tv I can play my ps5 and graphics are amazing I love how my movies is 4k I just love it

Honestly not a big fan of “warranties” or as Best Buy calls it “geek squad protection” but in their case, they are the exception to the rule. I have never had a single issue with a product needing repair when I purchased their protection plan. They are pretty much the only company, who offers them instore, I can say that about. Kudos Best Buy!!!

Came check tv , seen problem replaced it quick , delevery guys were great they have, id recommend getting the geek squad warrenty well worth the money, these guys are great.

I haven't used this protection, yet... I did use the same protection purchased on a similar LG TV. It was great. I'm not fond of TV shopping, and this fixed the TV in 1 home visit... the 1st time. TV works as usual now, and I don't have to spend $$s on a new one. It was worth the money.

Never had to use it so can't say if it's good or not can't give and opinion

Geek squad is the best. I hope I don’t have the need to use them, but if I do, I know that it will be fixed correctly.

I love feeling protected with any accidents for all my electronics, specially from best buy

You can’t go wrong with Best Buy protection plans, the peace of mind is worth it !!

Best warranty for the insignia tv. Really reccomend.

I had forgot I bought the warranty until my tv died abs I looked up when I bought it. It was 4.5 years, and Best Buy gave me zero hassles. They sent a repair person to try and fix it. When he could not, Best Buy sent the new model for the old tv.

I hope I never have to use it with our new OLED TV, but it saved my bacon when our 2 yr old LED set developed an issue with the panel. Since Visio panels are not replaceable, it provided a credit equal to my purchase price. This allowed me to upgrade to the better quality picture of OLED.