Customer Ratings & Reviews

The picture is excellent and the sound is exceptional and the price was remarkable... I was a little leary because of the brand, surely surprised on the quality of picture in the game mode playing PS5 strongly recommend.

Great service ,great quality,best customer service

Geek Squad Product Replacement is just simply a NO BRAINER for any Best Buy product that will have regular use or has a “price point” that you want to yourself from having to spend again during the time it’s protected! Biggest thing you have to do...is not do anything malicious to the product...and it’s protected!

Provides peace of mind for our LG TV and other purchases! At first I debated the value but remembered other TVs going out after 3-4 years and went with this!

Excellent service, protection plan, and a professional crew.

For the price, this purchase is a great piece of mind.

Very reassuring to have the extended 5 year home protection plan for my 65" LG OLED TV. Anything goes wrong and Geek Squad will come to my home to repair without me having to take such a large item back in to the store. Definitely worth the additional cost for this coverage.

honestly, geek squad protection is one of the best i’ve ever used. they are always such nice people to talk to and they always find a solution for your problem!

I realize that this review is for a protection plan. But here you go. In the past when I've had to use my protection plan, I was always happy that I had it. Other companies offer protection plans but there is always the "fine print". Not here . Best Buy is Awesome with customer service and honoring this plan. Hassle-free. Buy it... just in case. you never know when you might need it.

the 5 year plan is worth the piece of mind. i had an issue with my 55 inch television after two years and contacted the geek squad and told them what i was experiencing and the parts were sent directly to me and then an appointment was coordinated with me and repaired in home. i highly recommend the plan.

Great mount works with any tv this is just what i needed

The price was a deciding factor for me. Good product for price.

Just before my Best Buy warranty expired I needed service. I am very satisfied in how simple Best Buy made using their extended warranty when I needed it.

Purchasing the protection service gives me peace of mind. Hopefully I never have to use it, but if I do, I will update my review with the results.

I like having the opp to have this service when needed

Great buy for protection of your electronics a must have

This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

I like that this is available because anything happens to the item and right away they are available to fix it

Love the peace of mind that comes with Geek Squad. We always add it to purchases that we make that we know will be used daily incase something happens.

I had a LGC2 go out on me they gave me a gift card for the entire purchase price of the TV. It was fairly simple. This is the first time I've had to use it for that.