Customer Ratings & Reviews

Haven’t had any issues with the tv to use it but for the reviews that o have seen should be a great service I always look @ the review and it sounds great

The delivery guys were extremely nice and very helpful

Have geek squad with every purchase because of their reliability and excellent service

I always add geek squad protection for everything I buy at Best Buy. The coverage is fantastic. Any issues, resolved right away. Damage to charging cords? Replaced no questions asked. Printer issues, refund or exchange for convenience. Questions a phone call away.

Look forward to utilizing their services if needed in the future.

Great picture and quality would highly recommend it.

The agents were on time, neat, left no mess. Made sure all connections displayed properly.

Will always protect my TVs. We bought a TV 4 years ago and put a 5 year protection plan on it. Of course something went wrong as 4 1/2 years. Geek squad took care of us and we are able to get a larger, higher quality TV because we had the protection plan on it! AWESOME SERVICE.

After unboxing my TV a couple weeks after delivery, I found that it would not turn back on after the initial set-up. Geek Squad was amazing, and provided me with a new unit in less than 24 hours!!

This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

It's always good to have a service plan on your electronics.

Great service to have in anything you may need to have repaired

So far I have not needed their help but nice to have them as a backup plan. First TV we purchased had a problem and we thought we didnt know what we were doing but Best Buy was great to help us return it and get a replacement. Replacement TV is great and was easy to set up

Glad we bought it last time. More than paid for itself

love buying my merchandise from best buy great customer service and products and warranty

Haven't had to use Geek Squad Plan for this purchase(and hopefully won't have to!) but in years past, it has been a sense of relief when I damaged an essentially brand new phone. Geek squad protection is worth the peace of mind with some of these expensive tech purchases.

I will not buy anything without this extended warranty because it is very convenient for me and the staff is very knowledgeable. Every time i ask a question i get a very knowledgeable response.

I would recommend this for any led or lcd tv. As time progresses single pixels may go out (has happened to me) and the entire panel will have to be replaced. This becomes expensive and after time passes they will just fulfill your warrantee on the tv because the panels are not made any more. I had a pixel go out and it drove me crazy having a white spec on the screen. Ultimately it's up to you however.

Great service Geek sqaud never lets me down and they even show me and help me understand things i dont understand

Always reliable and have the answers I need if there's an issue with my tech