Customer Ratings & Reviews

I am so glad I purchased this television. The picture quality is just beautiful. I tell all my friends and family about this television. It is so easy to get to everything you want to watch because it is all at the bottom of your screen instead of having to scroll all over the place. It is the best purchase I have ever made!! Thank you Best Buy!!!

It’s always nice to have a back up plan for your investment!!

Geek squad was great and fast results in getting your problems solved

Very great and informative, i feel more positive with my purchase

I have had 2 other TVs go bad in just over the factory warranty. At least this way I get some of my money back and of course if something happens sooner then they will repair and/or replace faster than the manufacturer.

Geek Squad arrived on time and did a great job wall mounting our TV

Excellent product, works great and I highly recommend it

Love this wall mount very sturdy would recommend this to everyone

Great guys on geek squad much prefer over contractors

When I purchased my LG TV from Best Buy, I was more than pleased to find the excellent service contract that was available, and for such an affordable price. That made my purchase all the more fantastic, knowing that any maintenance I might need in the future would be handled by experienced Best Buy service techs. Thanks, Best Buy! You Rock!

Was not checked out after installing now tv will not work with remote I have tryed to get them back but customer service has not made it happen I can not recommend this service if they cannot make my new Q-LED work with remote can’t figure out why Best Buy wants input from customers but after reading reviews doesn’t follow through and make it work with Samsung remote control

THey're phenomal and know what they're doing. Also very knowldgeable with their prodcuts.

THey're phenomal and know what they're doing. Also very knowldgeable with their prodcuts.

Good piece of mind purchase. My parents used this service on failed tv and had no issues whats so ever.

Great warranty Best Buy is the best definitely recommend it to everyone

The agent was so patient & helpful. Answered all my queries. Took so much time with me. I really felt like a valued customer.

I had to use this with my last TV, so I will be purchasing these going forward when I buy a new TV

I purchased additional protection to make sure I would have no issues. I was replacing a tv that had only lasted 2 years so this seemed like a great value.

This tv is amazing! It optimizes my gaming experience! The guys at Best Buy are professional and will recommend the right product)

Haven't really had to use yet. My tv did get delivered broken. However they did do what they could to get a new tv sent out&old one picked up with no major issues. Also suppose to compensate me for my time and wait. Will update again if i need them in the future.