Customer Ratings & Reviews

Extended warranty works with BB. Fulfilled their obligation to replace or repair towards the end of purchased warranty.

I hope to never use it on my resent purchase, but I did use it once on my 72" tv a few years ago and it paid off. They couldn't fix the tv so they replaced it with a brand new one. So worth getting the protection for a few hundreds than losing thousands of $.

awesome tv , a huge upgrade of the one have years ago, no we can enjoy watching series and movies, so easy to setup

Excellent. I have purchased it many times. Used it on a smartwatch and tv. Both times super easy. No questions asked store credit. Gotta love Best Buy. Always top notch customer service.

Spending significant money on a TV, I rest easier knowing I'm covered for 5 years!

As long as your within your time given for your service the geek squad is very helpful and good to have but once it expires you're on your own.

Great to have in case of any incident or emergency that occurs

The 5 year protection plan was offered and honored without any problems in an expeditious manner.

Had 2 service calls, second one was needed for a line of pixels that went out.... GS team was very helpful and efficient! well worth the value!

Warranty is worth getting when it comes to owning electronic devices from any store. We had a 55" Tv that after four years went out and quit working. Since we had the extra warranty on it Best Buy gave us a new Tv upgrade from what we had.

It is a great price for two years of service to protect my TV. My only complaint would be that if you have an issue with a TV the wait time can be up to 4 weeks. For me living in a small place and having only one TV this is an issue.

I never had any problems with customer service In my visits they were very responsive and courteous and helpful

I’ve found it necessary to use one - service was excellent and Best Buy honored all requirements with no issues. Great service!

Worth every penny. My prior Samsung tv covered by Best Buy warranty. 2 months before end of warranty, tv screen leds went bad. I got a brand new tv at no cost. Will buy appliances from Best Buy AND have Best Buy extended warranty.

The service Geek squad has provided has been great, they have been helpful for us every time we need their expertise. As a Geek squad member, we also save money.

Best product to buy really loved it . Total value for money

The replacement under warranty was unbelievably easy. I always purchase extended warranties on big ticket items, thankfully my TV was still under warranty when it went out.

Geek Squad answered all my questions. I'm glad they offer this service to people like me who don't understand everything about technology.

A must add on with new equipment. Even if you don’t even use it, it’s worth it for the peace of mind.

2 years coverage for ~$100 seems like a great offer for product support from Bestbuy