Customer Ratings & Reviews

Always great to have a warranty on the event something breaks and geek squad is always super helpful

While I have not needed to use these services for the product I just bought, I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.

tv mounted etc............................................................................................

Bought this to protect the electronics in my home. Had to use it once, no questions asked. A tech came to my home and did his job. Unfortunately the TV he was working on was trash and couldn't be fixed. The protection plan covered the tv.

The Geek Squad is always on call when you need help with the product you bought

So happy to have y’all at our disposal thank you so much

Geek squad great company had issues with my tv they replaced it!!!

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products

5 year warranty for a very decent price. It's hard to review something I haven't use but it's an affordable insurance. Never used Geek Squad before. Didn't like Best buy's last insurance partner.

Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.

Always great to have your mind at ease with the extended warranty

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

Looks good works great easy to hoop up and fits perfectly fine

Wonderful service! Havent used it yet but heres to 400 dollars!

Two tv's went black screen after just two years. Five year plan seems like a good buy.

The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

Although we probably didn’t need this, we purchased it so we have confidence if we had any issues in the future. Always good to have the geek squad available when you need them.

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

They combined the insurance and installation as one package, so it is stressfree without worrying if we can install the TV correctly especially it is 65". And it combined with an insurance replacement plan for 5 years, so if they did the installation incorrectly, and the TV dropped or cracked, then they will have to replace it.