Customer Ratings & Reviews

Any problems with my TV'S and I just bring it in and pick out a new one... no questions asked....

Got this 55” tv on deal of the day and I gotta say it has a way nicer picture than my previous 65” tv. Sony Oled has never disappointed me. Can’t wait to get my hands on a much bigger one.

Excellent. I have purchased it many times. Used it on a smartwatch and tv. Both times super easy. No questions asked store credit. Gotta love Best Buy. Always top notch customer service.

Don’t always purchase a Geek Squad Service however when you make an investment this large this give me peace on mind for 5 years.

Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

I always try to buy all my electronics with the Geek Squad Protection. The last time it was kind of a hassle while bringing my grand Baby’s broken iPad by they finally worked things out. The only issue I had encountered

Always always always get the protection plan! It has saved me twice when my tvs went down. I got a new tv each time with zero hassle.

Very good to know that my purchase is backed by the Geek Squad

Geek Squad replaced my TV with no hassle when it was having issues. Tech came out and saw the problem and immediately got me a replacement.

I do buy coverage on items. The only thing that bothers me is that the first year, the coverage is actually covered by the manufacturer. So your paying of "two years"really only gives me 2nd year coverage. At least that's the way I understand it.

This is a general comment not specific to this particular purchase they were on a problem for me then went out of their way to try to help me so I really appreciated that just don’t lose what you have covered with the geek squad in your problems will be minimal

The agents did an outstanding job replacing the television under warranty with our replacement. They delivered it, set it up and explained its features and operation. Glad we had the warranty.

I have purchased this service agreement several times on different products but it really paid for its self on one television replacement.

Protect your investment, used to protect my 65” LG C2, I hope to never need to use this service but it is comforting knowing I am protected.

I purchase Geek Squad Protection Every Time I buy a new system I sleep better at night knowing that I’m covered if anything were to Happen

They replaced my Tv with no issues. Just had them come out take a look at it and told me they would replace it no problem!

I love it just for the peace of mind!!! I love that I don’t have to ever worry the next two years!!

If you are buying any type of electronic you should also be protecting your investment with a protection plan! Electronics are electronics and stuff can go wrong and if you have protection, you have NO worries in the world on your investment!

Love the protection plan always get one just to be safe personally i always get it to all my buys on best buy

The geek squad protection plan provides great peace of mind. New Tvs are more advanced and fixing them can be expensive. It is likely you could buy a new TV for the price to have it fixed. Geek squad protection plan covers everything but theft and physical damage.