Customer Ratings & Reviews

Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

Well worth the extra protection. My TV went out after 3 years and 5 days; I thought I only had a 3-year service contract but found out I had a 5-year. Replaced and reinstalled a new TV without any hassle.

I generally stay away from extended warranties but one purchase I did take the warranty and low and behold I had an issue with my Sony TV and received a new TV since they stopped making the broken part-- all due to the warranty

The protection plan seemed like the thing to get especially after the price of the tv. I recommend getting the 2 year protection plan. I've read reviews saying that after about 2 months the tv goes out. hasn't happened to me but still its a precaution.

Always there when needed! Definitely helped fix a couple of my issues.

Pleased with warranty and skill of workers knowing what to do in a timely manner

I really like the Explorer service because I haven't had a bad experience with it yet as always worked out any issues that I came across great service that's always there the answer questions and give you help on your product

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A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

The agents mounted my TV and connected all accessories extremely professional and extremely knowledgeable highly recommend them!

Haven't needed yet and hope I don't! But I learned my lesson to have it on standby.

Price is very good for 5 years protection. Especially that they will come to your home to do any repairs if need it.

I haven’t needed the service thankfully but I’m confident you’ll take great care of me.

Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

This is something I hope I never have to use I just wish they offered to give you so credit if you never use it

I got this on an Insignia TV. Great value for 5 years. So far I have not had to use it, but if I do, the price was well worth it. I would encourage everyone to get one, especially for a TV.

Really good product, bought for my brothers room and he loves it!

I mean its pretty much the best plan you can get with any purchase. Has come in handy plenty of times when life's accidents get in the way.

Everything i buy gets a Geek Squad protection plan. I bought the plan with my 32 inch tv. For the small amount of money I feel I am covered. I have used their coverage before on TVs....these digital tvs are not built like the televisions of yesteryear. I have used them several times on other items and have never been disappointed.

What's better than to have a 2 year geek squad protection on your products that you purchase. We have not had to use it yet, but it is there in case of a problem.