Customer Ratings & Reviews

I like to purchase the GS service along with the items I buy at Best buy just in case...and I have used them.

Havent reqlly had any issues at all with my purchase, call geek squad fot help for little details and they have a great customer service/tips.

My Sony TV went out I had a 5-year contract it took 27 days to fix it without a TV it pretty well sucked so just remember if you purchase this warranty you will be in the same boat as I was

Love the service I receive when I need help from Geek squad

Well worth the initial cost. It has saved me on 2 large screen TVs. Keep in mind that it expires when you use it on a defective item whether it's used after 1 month or 5 years.

I always buy the 5 year when purchasing my TV's. Every time my TV's die I am able to replace it which is wonderful. The only thing I don't like is the fact that the department is closed on the weekends if you want to get your transaction completed. I had to call that Monday to let Geek Squad know what was going on and you have to wait for a Best Buy card via UPS next day air by 5pm. That was the only draw back for me.

Definitely worth getting the extended warranty, especially if you have little kids

No-brainer. Purchased one on a 65" Samsung TV for the living room and it started having dead pixels and it was repaired and and looks as good as it did new. Hoping won't need this one on this new TV; but it is great having peace of mind.

The Geek Squad service was very professional and very good at explaining how everything works outstanding job

Geek is totally worth the price. Definitely has helped me in the past and I will continue to buy it again

By far my favorite service! They are always nice and helpful. I've just upgraded to Total Memeber

Tv is just the perfect size for a kids room. Picture is perfect and very vlear

A great value! I've already used the service and it paid for itself!

I believe in warranties. If your TV breaks, bestbuy geek squad will give you back what you payed for or you get to put it towards a new TV.

Reliable an necessary peace of mind electronics are expensive to repair

I always purchase the Geek Squad Protection. I travel a lot and have needed the protection. Best Buy has always been there no matter where I am in the country. My product was always fixed or replaced without any problems.

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

I have not had to use the Geek Squad protection on this device, but I have needed it in the past for other products. And when you are having an electronics issue, the speed and capability with which the Squad fixes that issue is unparalleled imo.

Great for protection and secure your purchased items

Purchased protection service for TCL TV, but (fortunately) haven't had to use it yet. The TV was a Black Friday sale, and the 5 year protection plan was affordable. Peace of mind in case I have any issues with the TV in the next 5 years.