Customer Ratings & Reviews

So far do not need there assistance love my TV Love

Glad to know I have added security just in case! Hoping I don't need to use it but glad it is there. I had some appliances short out after a huge thunderstorm and didn't have coverage on any of those items. Better to be safe than sorry!

I never purchase a television, or in that case, anything of worth without purchasing the Geek Squad Protection Plan. It is a wonderful feeling knowing that if anything were to happen to my television, Geek Squad has my back. They even offer free at-home diagnostics for televisions 55" or higher..

The computer I bought from Best Buy never gave me any problems. Despite the fact that I did not use policy, the geek squad answered some questions I had and were very helpful. I had a great peace of mind knowing that I had protection if needed.

This isn't a large screen TV and I wouldn't buy it (or a larger size) for the main viewing area in my house but it works fine for the bedroom for nighttime viewing. It doesn't have as clear a display as my larger Sony but I'm OK with that. I did have to call Visio to get help adjusting the audio settings to work right with my cable provider but now that all settings are correct I no longer have sound issues. For the cost, it was a good purchase.

Have yet to need a replacement or help with setup but I appreciate the option

Geek Squad 5 yr protection on my new TCL Smart TV that I purchased was a great price!! It gives me added security and peace of mind.

Highly recommended by my daughter. i thought I would try it.

Really like this Sony speaker system. Get your best around volume 30 without blowing out the neighbors candles or rattling the windows. I always trust the Sony brand.

Beautiful tv. I'm loving it. Easy to navigate. Would recommend!

2 year service I usually do not purchase service but the cost for two years it well worth it. Not having to worry about anything happening to my Tv for 2 years.

Haven’t had to use them in a while but always reliable and a must for a tv

Great service great price cant ask for anything more. Wow they really know their job. Very nice

This has saved us so much money. They mounted my 75" TV and there was no way I was doing that for $50. We also had an issue with a MAC at the house and they remoted in and took care of us. Great job and worth the money by far.

Love it! Always go with a samsung when it comes to electronically devices

I replaced an older 50 inch Plasma TV with this Sony 55 inch and was completely amazed at the contrast, sharpness, and color brilliance of this TV. Even my Lady Friend enjoyed it that evening I installed it. The installation was easy as well considering how light it is. Now all I have to do is find more time to watch it!!!

Not sure what item I bought this for but since my Samsung experience I won’t not buy a warranty on bigger investments. Quality of items anymore is junk and need protection with high costs and inflation make living unaffordable

I would recommend you always buy this added protection. Of course, during the Covid shut down, it was impossible to get service, but once I did, they came out, checked my TV and I ended up with a new TV. Totally worth the little bit of extra cost.

Was very relucatant about purchasing extended warranty. After speaking with the knowledgable staff at the Best Buy Store nearest me about the value behind the support for Televisions sold in-store, I knew that I wanted the longest lifespan on my device and knew the coverage and cost was worth it

Very useful when I had an issue with a product I had to return.