Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 30,606 reviews
  • Rated 5 out of 5 stars

    Best squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and excellent customer service as always you can trust them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience at Best Buy was great per usual. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I have not had to use geek squad as i have had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung rockssss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great store always smiling bestbuy forever great stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best option of precaution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it, I'm happy with my product and I wouldn't like it to be damaged even if the insurance is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales agent was great. Made sure i understood what i was buying. So no buyers remorse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever, Everything I buy from Best Buy I get GSP with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is priceless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have renewed my Geek Squad coverage for the last 5 years. I’ve had wonderful service from them. Anytime I need assistance I can log in from home and most of the time they fix the problem in no time. When I have had to go to the store everyone is extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents loaded in to my car with such professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I operate vacation rentals so I buy a lot of stuff. I failed to get coverage on a Arlo Security Camera and it went defective in 9 months so still under warranty but dealing with Arlo has been MADDENING!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad stood behind their protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but good to know I have it in my back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV and swivel TV stand installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua from the Geek Squad installed a Bestbuy swivel TV stand and our new LG TV to all our devices and gave us an excellent overview of the operation of our new TV. We highly recommend getting a Geek Squad service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For big ticket items, this seems like a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service 5 star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this for every appliance purchase. It gives a piece of mind knowing accidentals are covered or can be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable on CX OLED TV and covers burn in!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth it if you purchase an OLED TV. One of the few warranties that covers OLED burn in, which is still a thing and well worth protection on an LG CX OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up a new Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did an easy setup and enjoy the automatic features my old TV didn't have. Geek squad got me through the initial setup questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not actually had to use the geek squad, but they have answered many questions for me and were very knowledgeable when I am in the store trying to purchase what I need. I feel I will have reliable and knowledgeable service when I need them

    I would recommend this to a friend