Customer Ratings & Reviews

Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

I love have protection on my products I always end up using it bc I’m just a silly little girl. 10/10 recommend

Helpe set up smart tv to my new receiver ove the phone.

Based on previous purchases for different items, I didn’t hesitate to get this for my Tv. Actually I get the geek squad protection for all my purchases at Best Buy.

I buy all my electronics from best buy. They have great customer service and the best products

Great job, very trustworthy and communication was excellent

Haven’t needed it yet on this item, but have used them before and there number one!!!

Sharp quality and large screen size, for a small price.

i always add the extended warranty to large purchases. I had to use it on a large tv years ago and the protection helped a lot

Happy to buy this product and very satisfied with my product

Do t know yet haven’t had to use it the item is brand new so hopefully won’t have to for awhile

Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.

Thought it a good value, won’t know more unless I need to use it!

The Geek Squad did a great job safely delivering, installing, and mounting my new LG UHD TV. The set up was fast and they even hauled away my old TV!

Best thing to get as a safe measure to protect a television from Any problem that may arise as a result of factory defect or product damage

Fortunately did not have to use. Purchased the protection as insurance after my Son had an issue with his older big screen, they could not get the part and they gave him a full reimbursement towards a new one.

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

Great service. The workers were very accommodating.. we accidentally gave the old address TWICE! But service workers were Very understandable and just demonstrated amazing professionalism.

The representative offered it and explains why should i get it but did not push me for it.

When you buy a TV or and appliances you need the five year warranty deals for just in case