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Customer reviews

Rating 4.7 out of 5 stars with 30613 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 30,613 reviews
  • Rated 4 out of 5 stars

    Christmas present for dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad loves it! Easy ordering, fast shipping amazing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helped me with the insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy more often than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase protection on most items. It has come in handy on TVs as they don’t last like the used to. Useful in smaller items as my son can be rough on tablets and game controllers at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how we are protected in case something happens to our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this plan because my old TV went out after having it for 2 years and to fix it would cost the same as a new one. This plan will save me a lot of money if something goes wrong with my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is working great and the color is way better than I expected. Thanks bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my tv problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eeeh geek squad helped me when previous tv go kaputt. Idk man insurance is good. I need to put 50 characters here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind for your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $50 you can have peace of my mind with a 5 year protection plan to cover your TV from anykind of problems. When you spend $250 for the TV you want to make sure you are covered if anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prot plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this twice on a TV I purchased from Best Buy 11- 2018 and had to call the geek squad 1-2019 was a little disappointed that my TV went out so quick.......issue was resolved with my protection plan glad I brought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeksters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been there for me when I needed them and solved my problems quickly. They were so easy to talk to and provided info that explained everything. I will continue to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Pays!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD ALWAYS purchase protection and very happy I did when I purchased my original television the coverage has just replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service. Everyone was so helpful and nice. 5 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    problems with a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG I had a problem with a screen I purchased and they without asking any hard time gave me the best solution in matter of seconds the squad rocks besides it covers everything many people thinks is expensive but if you divided in years is cheaper than buying a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use the service. I am happy to know I have it if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good affordable warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty to have for my TV just in case something happens to it. Haven't had to use this service yet (hopefully won't), but it's good to have it if my TV ever decides to stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because the sales person assured me the tv will die before the 5 years are up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Ashe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent didn't connect the TV. We love our TV but I do have a question if you don't use your warranty do you get money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had pixels go out within a month - they made it right with a new tv - no hassles.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments. We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Wow with a 75" TV problem? They come to your home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me amazing piece of mind, when it comes to the 75" TV because under the terms they come right to your house in the event of a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far excellent ! Need a new remote wondering how fast I will get it

    I would recommend this to a friend