Customer Ratings & Reviews

Nice comfort knowing I've got coverage since technology changes so quickly.

This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

It is better to go for what is safe and reliable... they offer you a good policy

Perfect service. A great value. Great service from the Geek Service.

I haven’t had to use it yet and hopefully never need to.

Wanted a piece of mind. Bought 2 year protection plan just in case. Everything was explained to me. Felt like a good deal. If you are going to invest in a product, might as well protect it.

Good additional coverage for TV at a reasonable price. But still hoping it won't have to be used.

What more could you want out of a 5 year replacement plan you can literally can switch it out for a brand new TV whatever electronic you want with whatever problem is having greatest investment over

Excellent they are one of the best. Thank you for this product.

Didn't need to use service warranty, but thought price was fair.

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

Look if you’re going to buy expensive products them be smart about it and protect them with Geek Squad

Have not needed to use them but I have seen their vehicles on the road a lot and ads.

Best Buy only offers 2 years instead of 5 years on their Geek Squad Protection Plan. 2 years is better than no years. It’s a must anything you buy from Best Buy.

They loaded the tv into my car and helped me pick it out he answered all my questions and even helped me open a Best Buy card was a very nice man and I appreciate how professional and kind he was

I recently bought a new TV. I purchased the Geek Sqaud protection plan along with the TV. The protection plan is a great insurance to have, especially since is Best Buy stands behind the protection plan

Always buy my protection for previous TVs bought from Best Buy. I love the feeling of knowing if something goes wrong, I can contact them and know that I can rely on them to take care of the problem.

Have not had to use service as of this date. I have had to you use the Geek Squad service on previous purchases and it was a good experience.

Good customer service. Came in and switched out tvs in and out answered all my questions

Haven't had to use the Geek Squad yet. It gives me comfort to know if I need them, the will be available. I've worked with the Geek Squad on other items that I purchased in the past, they were great.