Customer Ratings & Reviews

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

This is a great protection to have after the tv warranty runs out. So when I saw that Best Buy offer this plan. I absolutely jumped on board.

Do not buy, without service contract. Just got my 55” TV, totally replaced for free.

The first 2 tv's I bought were defective. Both were Samsungs. They came and picked up both tv's and brought me a replacement LG tv. So far i'm much happier with the 86 inch LG

It’s good and interesting to watch. High quality tv

Protection important for me if my tv have any default i can change it for one in good condition

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

If I didn’t have a warranty on my 1st television, I would’ve been out of my money and the tv. It died out, don’t know why. Thanks to the protection plan, which I’ll renewal before it expires, I was able to get another tv.

Geek squad is always great and willing to help out with any questions we have!

Feels nice to have geek squad protection! Would recommend!

The delivery guys were very knowledgeable, carefull and made installation look easy.

Best buy extended warranty’s are straight forward and easy to use when something breaks.

Product protection in the age of planned expiration is well worth the cost. Motherboard replaced in dryer recently would have cost the same as dryer replacement.

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

My wife bought the Geek Squad protection previously and I thought it was a waste of $, but I was totally wrong. We had a smart tv that had an issue that couldn't be repaired, so they replaced it for the full amount we paid for it! Totally worth it.

I would never buy anything without this warranty ! It’s always nice to know it’s covered

I hate to say it but you need to protect your electronics purchases nowadays. This has come in handy for me on several occasions.

I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

this is a must have when you buy tv. you just never know what would happen to your electronics. Plus bestbuy is great when you have an incident