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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30631 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 30,631 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good having the reassurance of the Geek Squad protection plan. Never know what could happen in 2 years. It's nice knowing I have them if problems occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are super friendly an knowledgeable an let you know how to go about setting up your electronic you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a professional place to turn when help is needed. Have not had an occasion to use it yet but the confidence of knowing they are there is comforting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment was excellent. On time, installation and review of use was professional. AND, unpackaged and removal was CLEAN. Protection plan is essential when purchasing a high end item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the goat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come to your house in a timely manner and they handled my tv with care. They were able to figure out the problem quickly and did a great job installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    once again a must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this service on tv. I call and they are always very helpful with settings on the tv and figuring out what is wrong and fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service I ever had anywhere regarding my electronic needs. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use for my TV, but have had it for other items where I did and process was surprisingly easy. I always buy Best Buy's extended warranty on larger items for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your purchase is what counts, it really does help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was tress free. They took the time to explain the various functions of the tv. Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! And The insurance paid for it itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knew what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have support from Gerk squad. Greatful to have a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection if i need it has cam in handy in the past . I always get at lease 2 year protection plan

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Looking for a new tv

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was easy to set up and I thought it was going to be too big for the living room but it was actually what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a piece of mind when buying Simeon is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have of something goes wrong with one of your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad is just tremendous. Had one TV go out, and they replaced it no questions asked. Great Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maged ghrayib

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have prutction plan they very good response and fix it

    I would recommend this to a friend