Customer Ratings & Reviews

Product protection in the age of planned expiration is well worth the cost. Motherboard replaced in dryer recently would have cost the same as dryer replacement.

Their warranty coverage for tv's is the best on the market. It does cost alot more than average. But you get alot more coverage than you would with other companies. If you are worried about burn in on OLED panels or anything like that you should get the extended warranty.

Love the Geek squad and there extended warrenty, never any hassel with repairs or replacement.

Amazing they came out to my house very professional and when they couldn't fix it I took the tv back to the store and got a full refund on a gift card to purchase my new tv so easy!!

Can’t complain the geek squad protection service has never let me down. In my opinion there is no downside.

I purchase geek squad for all of my high end Best Buy purchases. Fortunately, I've never had to use them as my products continue to work perfectly. I sleep well at night just knowing I'm protected.

Luckily we haven't had to call them for help. We got the greatest insurance for extra protection

Have used this previously where a tv had issues right before the expiration and it was a life saver. Geek squad came out and fixed the tv

It is worth it, the peace of mint that your item has a warranty that is reliable is great

The geek squad five your product protection plan is a must for all new purchases. A very reasonable price for a five-year product protection plan. It's wonderful to know that your product is protected under this plan for the next five years. No worries.

Best appliance warranty you'll ever buy! If they can't fix it they'll replace it in no time. Even if they don't carry the item years later they will give you a comparable item of the same value you paid.

Can't go wrong with a protection plan. Worth every penny.

I would totally recommend friends and family to setup geek squad support in an event of a tv braking down. They can assist you in finding out what is the problem with your device.

They are the best service you ever have I recommended to everybody

Last tv I purchased backlight went out call them up gave me gift card totaling the value of the broken tv from purchase day was able to get brand new tv and have few buck remaining on card.

Customer service was great with Geek Squad. The customer service representative was very knowledgeable and helpful. I was waiting on in a timely manner.

Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

I find geek squad to be a must for me. A must especially if you have kids.

Great Product, Works well in my home, Definitely recommend

Geek Squad protection is not needed for all purchases, but when needed on big ticket items or highly used items such as tvs and smart phones, it is the only way to go. We have needed it and used it several times and the Geek Squad has always through.