Customer Ratings & Reviews

I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.

having a piece of mind after purchasing a TV or any other electronic that that will be protected is a great deal for a consumer. I have had Geek Squad out to my home before to work on other purchases that needed servicing always top notch

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

Purchased this 5-year warranty on my 55 Sony TV. I feel more secure with this extended warranty.

I have enjoyed the tv besides it does not hook up to an antenna

They were great.very helpful and didn't hesitate answering my questions

Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

Always worth the peace of mind, especially for higher ticket items. Dealing with manufacturer warranties can be a headache.

Always good to get the protection when purchasing something from best buy

I returned a TV that stop working. She we helpful. Quick and nice. I received a store refund which I didn't like at all.

Their expertise is invaluable for “non-techies” in this world!! Worth every cent!!

Like most insurance, you pay for it and hope you never have to use it. Is it worth it for peace of mind? It is for me. Considering how much the insured item cost me to buy, to have it covered is worth it to me. Just consider it part of the price tag.

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

Great value for a extended warranty to go along with the warranty that already comes with the TV which is already great. There is always a need for a little extra protection

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

They have very good customer service in and out of store

This purchase has given me peace of mind. They helped with questions I had with the setup of my TV and will be available for troubleshooting and repair long after the TV warranty has expired.

The agent is very responsive to our product. when our remote control does not work well, they try to replace it. When the pat is not available, they even send a new TV to us.

The geek squad is Everything and then some! Do not sleep on the Geek Squad