Customer Ratings & Reviews

Obviously we won't know til we have an issue but this is a service policy for whatever items we'd purchased... are covered!

Haven’t had to use it yet, but always good to protect your investment.

Have always been happy with the geek squad protection. Good coverage and good price. Well worth getting the plan. Pretty much covers everything.

I recently purchased a Samsung 65" LED 1080 P Smart TV on an Open Box special. Someone brought it back because it didn't fit, but it was perfect for my needs. Additionally I purchased the 5 year Geek Squad Protection plan because 1) The TV is on a lot, and 2) It would cost a lot to get it fixed. So I thought this would be a prudent expense.

I love the TV. It shows beautifully, the sound is amazing and the size is just perfect for my bedroom. Will definitely buy again!!

Must get !! Sooo very helpful. I wouldn’t go anywhere else

This is a wonderful TV. It has met all my expectations. I will buy TCL products in the future as they are on the cutting edge of technology. Thank you.

Perfect Smart TV for my 11 year old, has all the apps already installed. He set it up all by himself. Great color and price.

I feel relief having protection on the out of box TV I purchased for my father. Knowing that if the TV malfunctions I can possibly have it fixed or replaced gives me a sense of security.

This is worth every dollar and I'm sure if the service is needed they will come through for us.

It's just the incase. They take care of it and transportation

When I broke my tablet from a drop geek squad replace it and the second one accidental drop was happy to replace it, but if you get a 1 TB device it takes time to come in

So far I’ve had no problems with anything I bought I will definitely be shopping at Best Buy again

Excellent services for all us I recommend it for all of friends

My Grandson tv is well protection with the geek squad service warranty. Great suggestion by geek saleman.. thank so much.

The Best Buy protection plan is a must have item when purchasing anything major . In life we know that things seem to break down after a few years and Best buy GS plans are great to have when your 1 year warranty has ended. it will replace or replace

Helps knowing I can fix my stuff through geek squad

This service makes me feel safe with my tv and my purchase

It’s always a good idea to elect the Geek Squad Protection coverage because you never know when you just might have to use it.

Had set 2 yrs and had issues with power. called & was sent about 5 different parts! guys came out, installed in about an hour and ZERO issues since! that service call & parts would have been more than I paid for the warranty