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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30638 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 30,638 reviews
  • Rated 5 out of 5 stars

    Prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 65” smart LG TV and I have no problems. A issue did arise at first but all I did was go to the Best Buy store and they immediately resolved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Karen. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must Have protection, anything can happen! Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have the Geek Squad on hand! They are Johnny On The Spot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I would not be without this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROBERT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY 3-YEAR-OLD LED 55" SONY DIED --TRADE OUT AND TRADED UP TO AN OLED TV--GREAT SOUND--GREAT PICTURE--GREAT SERVICE--THANKS MIKE OST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea for more expensive items

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to have the protection of Geek Squad in my back pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contact of service was easy and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Television went bad in the 23rd month of 24 month coverage. Was credited for the full purchase price of Television, was able to buy a better unit for the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent service that I would recommend 100% thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying warranty coverage for my Hisense T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with the people at Best Buy was easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it but hopefully if the time comes in two years or less I will be well taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goog guarantee responsables end with good atención

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been a user of geek sqaud for years and they never fail to fix and satisfy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to my home in November ordered necessary parts, When it was totally dead I was given a new TV under my plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKE HAVING AN EXPERT ON YOUR SHOULDER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed. Overall would reccomend. This can help anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional technical experts at their best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyproblem from loading, interface, distortions, dropouts have been dealt with quickly and efficiently be the Geek squad. Mostly over the phone, but once or tice at Best Buy. These people know what they are doing and are worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it to keep the new TV on the up and up for 5 years!

    I would recommend this to a friend